Exodus

Most recent HJT log: Logfile of HijackThis v1.99.1 Scan saved at 9:34:45 PM, on 5/4/2005 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\System32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

insipid, It looks much better!! Aboutbuster log Scanned at: 9:38:15 PM on: 5/3/2005 -- Scan 1 --------------------------- About:Buster Version 4.0 Reference List : 26 No ADS found on system Removed 4 Random Key Entries Removed! : C:\WINDOWS\tgavf.dat Attempted Clean Of Temp folder. Pages Reset... Done! -- Scan 2 --------------------------- About:Buster Version 4.0 Reference List : 26 No ADS found on system Attempted Clean Of Temp folder. Pages Reset... Done! HJT log Logfile of HijackThis v1.99.1 Scan saved at 9:53:18 PM, on 5/3/2005 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet

insipid, I could not get the file to delete C:\WINDOWS\system32\javazi.dll Okay, I deleted everything but it looks like they keep coming back. Newest Log Logfile of HijackThis v1.99.1 Scan saved at 10:17:05 PM, on 5/2/2005 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\System32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Sha

Newest HJT log Logfile of HijackThis v1.99.1 Scan saved at 9:14:48 PM, on 5/2/2005 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\System32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WIN

New Log Logfile of HijackThis v1.99.1 Scan saved at 10:26:27 PM, on 5/1/2005 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\System32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\s

What should I do now?

Ran House call. Here is my new log Logfile of HijackThis v1.99.1 Scan saved at 2:14:59 PM, on 5/1/2005 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\System32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared

Finally got Housecall to run. Will give updated HJT after housecall is done.

insipid, I followed all of your directions. No problems until I got on the Housecall site and again I get the "encountered a problem and IE needs to close, send report" popup and then I get the "Error has occurred in IE and it will close" and then IE is shut down. Here is my new log: Logfile of HijackThis v1.99.1 Scan saved at 9:51:17 AM, on 5/1/2005 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOW

Still can't use the Housecall scan. Everytime I go to the site my IE shuts down. Here are the most recent logs HJT Logfile of HijackThis v1.99.1 Scan saved at 7:18:04 PM, on 4/30/2005 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\System32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Commo

Okay, I have gotten to the Housecall step and I can't get it to work. When I first went to the site, I got to the step where I would select "Scan", and my IE was shut down. So when I reopened IE and went back to the site and I am getting this message "Unable to run Housecall because another Housecall is running". What should I do?

I need some help. I am very illiterate when it comes to computers. I have an about:blank problem and I have run all of the programs that I have to remove it and I can't. Any help would be greatly appreciated. Here is my HJT log: Logfile of HijackThis v1.99.1 Scan saved at 5:03:05 PM, on 4/30/2005 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\System32\Ati2evxx.exe C:\WINDOWS\system32\svchost.ex