nostrafrancos

Dear Sirs, I'd be really grateful if you could check my logs. I was infected with spywares/malwares before but I'm still having some problems ( pc slow, problems downloading updates, no access to IE options both from the browser and the Control Panel). I'd like to thank you in advance for your kind help Best Regards frn ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Malwarebytes' Anti-Malware 1.46 www.malwarebytes.org Databa

Hello, I have done the 1st part of the scan again and will carry on with the following steps and post them here Thank you very much for your kind support Regards Malwarebytes' Anti-Malware 1.46 www.malwarebytes.org Database version: 4572 Windows 5.1.2600 Service Pack 2 Internet Explorer 8.0.6001.18702 08/09/2010 19:19:09 mbam-log-2010-09-08 (19-19-09).txt Scan type: Quick scan Objects scanned: 141888 Time elapsed: 16 minute(s), 11 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 6 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infec

Hello and sorry for bothering you again I'm not sure about what I should do next. I followed the instructions up to the MBAM scan ( I posted it as you said) which didn't show any infection but I still cannot access IE options. I'm a bit confused now... What should I do ? Move to step 2 even if there was no infection? Thanks in advance for your kind support frn

Hello and thanks again for your kind help I've followed the procedures up to the Malwarebytes' section and posted the log where indicated. But IE options is still not accessible. Best Regards frn

Dear Sirs, I was advised to do the following but still cannot open IE options. " How To Post An Otl Log, Easy to Follow Guide Create a new thread and post the required logs in the following section of the forums. Malware Removal Please wait patiently for the experts to read your logs and guide you on removing your malware. " Here is the the Malwarebytes' log Malwarebytes' Anti-Malware 1.46 www.malwarebytes.org Database version: 4572 Windows 5.1.2600 Service Pack 3 Internet Explorer 8.0.6001.18702 26/09/2010 13:00:56 mbam-log-2010-09-26 (13-00-56).txt Scan type: Quick scan Objects scanned: 142

Hello Pete and thanks for your kind reply. First of all congratulations as nobody else could find the reason why that was happening Is there anything I can do to access IE options again? I mean can I change something in the Microsoft Security Essentials? thanks fran

Dear Sirs, Ive had few problems recently with infection of spyware/malwares and thought I was cleared. But I've just realized I cannot access to IE options and I get this message: " this operation has been cancelled due to restrictions in effect on thsi computer.Please contact the system administrator". My OS is Windows XP Home edition Version 2002 I'll post here the Hijackthis Log for you to check Thanks in advance for your kind help Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 23:04:06, on 24/09/2010 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00