Hi everyone, this is my first post, thanks for reading.
My new HP laptop runs Windows XP 32 bit. I have repeatedly contracted virtumonde and vundo in the past 6 months, and in past episodes I have used the factory-system restore CD to reset my hard drive and system settings, thereby erasing the virus.
But earlier this week, I ended up with Vundo again. I have used Avira, Spybot, and Malwarebytes, but as I've learned through experience, they delete instances of vundo, but do not remove the root cause. Malwarebytes pulls up 7 files on each run, each named Trojan.Vundo.H or Trojan.Vundo.BOH or Trojan.Vundo
This episode seems to be more complicated than earlier occasions. After performing a full restore, and before reloading software onto my machine, I plugged in my external hard drive - then Vundo infected my system again. It is completely impossible for me to reformat my external hard drive, as I have legally binding and career crucial documents on the external hard drive. I have run those programs on the external hard drive as well, and it does discover Malware files.
If it might help, I have a mac computer as well, so if there is any way to run an antivirus program from the mac to clean the external hard drive, I can do that.
Any help you can offer would be astoundingly appreciated. Best, Bill
With the external unplugged, I just ran HijackThis, pasted below.
I also ran Malwarebytes, and have pasted that log below as well
Vundo (trojan.vundo.h) On Xp And External Hard Drive
in Malware Removal
Posted
Hi everyone, this is my first post, thanks for reading.
My new HP laptop runs Windows XP 32 bit. I have repeatedly contracted virtumonde and vundo in the past 6 months, and in past episodes I have used the factory-system restore CD to reset my hard drive and system settings, thereby erasing the virus.
But earlier this week, I ended up with Vundo again. I have used Avira, Spybot, and Malwarebytes, but as I've learned through experience, they delete instances of vundo, but do not remove the root cause. Malwarebytes pulls up 7 files on each run, each named Trojan.Vundo.H or Trojan.Vundo.BOH or Trojan.Vundo
This episode seems to be more complicated than earlier occasions. After performing a full restore, and before reloading software onto my machine, I plugged in my external hard drive - then Vundo infected my system again. It is completely impossible for me to reformat my external hard drive, as I have legally binding and career crucial documents on the external hard drive. I have run those programs on the external hard drive as well, and it does discover Malware files.
If it might help, I have a mac computer as well, so if there is any way to run an antivirus program from the mac to clean the external hard drive, I can do that.
Any help you can offer would be astoundingly appreciated. Best, Bill
With the external unplugged, I just ran HijackThis, pasted below.
I also ran Malwarebytes, and have pasted that log below as well
HIJACK THIS
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:38:41 PM, on 3/9/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Fingerprint Sensor\AtService.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\ActivIdentity\ActivClient\acevents.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
c:\Program Files\ActivIdentity\ActivClient\accoca.exe
C:\WINDOWS\system32\agrsmsvc.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
c:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTChangeFilterService.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\PHAROS~1\Core\CTskMstr.exe
C:\WINDOWS\System32\svchost.exe
C:\QUALCOMM\QDLService\QDLService.exe
C:\WINDOWS\system32\rpcnet.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\alg.exe
c:\Program Files\Hewlett-Packard\IAM\Bin\AsGHost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\AccelerometerSt.Exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\WINDOWS\system32\ctfmon.exe
c:\Program Files\ActivIdentity\ActivClient\acevents.exe
c:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Windows Defender\MpCmdRun.exe
C:\Program Files\Windows Defender\MpCmdRun.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://intranet.risd.edu/IntranetLogin.asp...du/Default.aspx
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Credential Manager for HP ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - c:\Program Files\Hewlett-Packard\IAM\Bin\ItIEAddIn.dll
O2 - BHO: IEHlprObj Class - {F171A450-7AF5-43E1-AFED-EDC826A1B0F5} - C:\WINDOWS\system32\bgotrtu0.dll (file missing)
O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [snuvcdsm] C:\WINDOWS\snuvcdsm.exe
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [soundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [soundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [AccelerometerSysTrayApplet] C:\WINDOWS\system32\AccelerometerSt.Exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /nodetect
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [accrdsub] "c:\Program Files\ActivIdentity\ActivClient\accrdsub.exe"
O4 - HKLM\..\Run: [PTHOSTTR] c:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe c:\PROGRA~1\HEWLET~1\IAM\Bin\ASTSVCC.dll,RegisterModule
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [kvasoft] C:\WINDOWS\system32\kva8wr.exe
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send To Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1224164645281
O20 - AppInit_DLLs: APSHook.dll
O20 - Winlogon Notify: ackpbsc - c:\WINDOWS\system32\ackpbsc.dll
O20 - Winlogon Notify: acunlock - c:\Program Files\ActivIdentity\ActivClient\acunlock.dll
O20 - Winlogon Notify: OneCard - c:\Program Files\Hewlett-Packard\IAM\Bin\ASWLNPkg.dll
O23 - Service: ActivClient Middleware Service (accoca) - ActivIdentity - c:\Program Files\ActivIdentity\ActivClient\accoca.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\WINDOWS\system32\agrsmsvc.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: AuthenTec Fingerprint Service (ATService) - AuthenTec, Inc. - c:\Program Files\Fingerprint Sensor\AtService.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: HP ProtectTools Service - Hewlett-Packard Development Company, L.P - c:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTChangeFilterService.exe
O23 - Service: Drive Encryption Service (HpFkCryptService) - SafeBoot International - c:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pharos Systems ComTaskMaster - Pharos Systems International - C:\PROGRA~1\PHAROS~1\Core\CTskMstr.exe
O23 - Service: Qualcomm Gobi Download Service (QDLService) - QUALCOMM, Inc. - C:\QUALCOMM\QDLService\QDLService.exe
O23 - Service: RoxMediaDB10 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe
O23 - Service: Remote Procedure Call (RPC) Net (rpcnet) - Absolute Software Corp. - C:\WINDOWS\system32\rpcnet.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
--
End of file - 11704 bytes
MALWAREBYTES
Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{f171a450-7af5-43e1-afed-edc826a1b0f5} (Trojan.Vundo.H) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{f171a450-7af5-43e1-afed-edc826a1b0f5} (Trojan.Vundo.H) -> No action taken.
HKEY_CLASSES_ROOT\iehlprobj.iehlprobj.1 (Trojan.Vundo) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{f171a44f-7af5-43e1-afed-edc826a1b0f5} (Trojan.BHO) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{f171a442-7af5-43e1-afed-edc826a1b0f5} (Trojan.BHO) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{f171a450-7af5-43e1-afed-edc826a1b0f5} (Trojan.Vundo) -> No action taken.