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Thanks - here they are. OTViewIt.Txt Extras.Txt

Thanks for the welcome! I'll start doing what you suggested and let you know how it goes. Just to give you the other specs on the laptop, it's a Toshiba Equim A100, Vista SP1, 1.67GHz dual core, 2.5GB RAM

Hi, I'm trying to fix a friends computer that does weird things with the internet connection - it drops out and freezes the computer from time to time when online. I've done a virus scan with CA (said it was clean) and malwarebytes (found two dodgy registry entries and removed them) but the odd behaviour is still there. Is there anything unusual about this log file? I haven't looked at these before, but I've pointed out the bits that are suspicious to me. Can anyone advise me, please? thanks Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 14:40:11, on 20/11/2008 Platform: Windows Vi