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I have an AOL email account that I use when making purchases so as not to get my personal email full of spam. But lately I get an increase of returned emails from that account with links to a Canadian Pharmacy. How do I get the account to stop sending out the bogus emails. AOL won't give me any support unless I pay them.

Malwarebytes' Anti-Malware 1.46 www.malwarebytes.org Database version: 4667 Windows 5.1.2600 Service Pack 2 Internet Explorer 7.0.5730.13 9/21/2010 8:25:14 PM mbam-log-2010-09-21 (20-25-14).txt Scan type: Quick scan Objects scanned: 147872 Time elapsed: 7 minute(s), 53 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No

KASPERSKY ONLINE SCANNER 7.0: scan report Wednesday, September 22, 2010 Operating system: Microsoft Windows XP Professional Service Pack 2 (build 2600) Kaspersky Online Scanner version: 7.0.26.13 Last database update: Tuesday, September 21, 2010 23:07:59 Records in database: 4235977 -------------------------------------------------------------------------------- Scan settings: scan using the following database: extended Scan archives: yes Scan e-mail databases: yes Scan area - My Computer: C:\ D:\ E:\ F:\ G:\ H:\ I:\ J:\ Scan statistics: Objects scanned: 175985 Threats found:

Seems strange I thought I already posted but here goes again. Malwarebytes' Anti-Malware 1.46 www.malwarebytes.org Database version: 4667 Windows 5.1.2600 Service Pack 2 Internet Explorer 7.0.5730.13 9/21/2010 8:25:14 PM mbam-log-2010-09-21 (20-25-14).txt Scan type: Quick scan Objects scanned: 147872 Time elapsed: 7 minute(s), 53 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infect

Malwarebytes' Anti-Malware 1.46 www.malwarebytes.org Database version: 4667 Windows 5.1.2600 Service Pack 2 Internet Explorer 7.0.5730.13 9/21/2010 8:25:14 PM mbam-log-2010-09-21 (20-25-14).txt Scan type: Quick scan Objects scanned: 147872 Time elapsed: 7 minute(s), 53 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No

Tried to attach but it said not permitted to upload this type of file. ComboFix 10-09-17.04 - HP_Administrator 09/18/2010 19:41:31.1.2 - x86 Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1982.1299 [GMT -7:00] Running from: c:\documents and settings\HP_Administrator\Desktop\ComboFix.exe AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF} AV: Spyware Doctor with AntiVirus *On-access scanning disabled* (Updated) {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6} . ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))

Sorry for the ignorance but can you explain " Normally " I originally attached file but was asked not to so I then copied and pasted, not sure how you need it.

Ok thank you so much before I run combo fix was able to log onto Windows without security center loading and all the associated popups and could get network connections but will post combo fix log as requested. thanks again. ComboFix 10-09-17.04 - HP_Administrator 09/18/2010 19:41:31.1.2 - x86 Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1982.1299 [GMT -7:00] Running from: c:\documents and settings\HP_Administrator\Desktop\ComboFix.exe AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF} AV: Spyware Doctor with AntiVirus *On-a

Here you go. OTL logfile created on: 9/18/2010 4:07:33 PM - Run 3 OTL by OldTimer - Version 3.2.12.1 Folder = C:\Documents and Settings\Administrator\Desktop Windows XP Media Center Edition Service Pack 2 (Version = 5.1.2600) - Type = NTWorkstation Internet Explorer (Version = 7.0.5730.13) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 2.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 87.00% Memory free 4.00 Gb Paging File | 4.00 Gb Available in Paging File | 98.00% Paging File free Paging file location(s): C:\pagefile.sys 2046 4092 [

Heres the latest olt scan as requested. OTL logfile created on: 9/17/2010 8:05:58 PM - Run 2 OTL by OldTimer - Version 3.2.12.1 Folder = C:\Documents and Settings\Administrator\Desktop Windows XP Media Center Edition Service Pack 2 (Version = 5.1.2600) - Type = NTWorkstation Internet Explorer (Version = 7.0.5730.13) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 2.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 87.00% Memory free 4.00 Gb Paging File | 4.00 Gb Available in Paging File | 98.00% Paging File free Paging file location(s): C:\pag

Ok hope this is what you want. Thank you OTL Extras logfile created on: 9/17/2010 9:25:20 AM - Run 1 OTL by OldTimer - Version 3.2.12.1 Folder = C:\Documents and Settings\Administrator\Desktop Windows XP Media Center Edition Service Pack 2 (Version = 5.1.2600) - Type = NTWorkstation Internet Explorer (Version = 7.0.5730.13) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 2.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 87.00% Memory free 4.00 Gb Paging File | 4.00 Gb Available in Paging File | 98.00% Paging File free Paging file location(s

I had to run all in safe mode and Gmer did not find anything. ckfiles.txt LockSearch.txt mbam-log-2010-09-13 (20-13-58).txt OTL.Txt Rooter_1.txt WVCheck_2119_16-09-2010.txt Extras.Txt

Sister in law has Windows Xp Home edition with multiple pop ups Bmctl.exe. Csi.exe Discstreamhub.exe Win 32/Nugel.exe and Wauclt.exe. I ran Malwarebytes and comes back clean. Also has AVG 9.0 and it came back clean. She had some issues before and malwarebytes took care of them before but not now. I will run and post results from Hijack this. Any other thoughts would be appreciated Thanks in advance. Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 5:49:12 PM, on 9/13/2010 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.17055) Boot mode: Normal Running

My wife's coworker has HP Laptop Win Vista, Avg free version and windows defender scans and both come back clean.I believe original symptom was system hang and or blue screen, they took to G squad and was told they have a trogan.gen. Virus. can you provide a way to determine if this is correct? Any help in this matter woud be greatly appreciated. Thank you.

Thank you very much.

Heres the log, All seems to be running fine except for the error at boot but I will see if they still have the install cd. ogfile of Trend Micro HijackThis v2.0.2 Scan saved at 11:58:12 AM, on 4/18/2008 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\

Here's the log you requested. ABBYY FineReader 5.0 Sprint Adobe Download Manager 2.0 (Remove Only) Adobe Flash Player 9 ActiveX Adobe Reader 7.0.8 America Online (Choose which version to remove) AOL Coach Version 1.0(Build:20030807.3) Apple Software Update Backyard Skateboarding Caterpillar Construction Tycoon CC_ccProxyMSI CC_ccStart ccCommon Charter High Speed Internet Self-Installation Wizard Charter Pipeline® Self-Installation DA920EN Dell AIO Printer A920 Dell Digital Jukebox Driver Dell Media Experience Dell Solution Center Dell Support 5.0.0 (766) DivX Player DivX Pro EarthLink Setup F

Ok Here you go, Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 9:52:42 PM, on 4/16/2008 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\spoolsv.exe C:

I had to email the last kapersky log as it was too big, does this help? KASPERSKY ONLINE SCANNER REPORT Tuesday, April 15, 2008 10:58:17 PM Operating System: Microsoft Windows XP Home Edition, Service Pack 1 (Build 2600) Kaspersky Online Scanner version: 5.0.98.0 Kaspersky Anti-Virus database last update: 16/04/2008 Kaspersky Anti-Virus database records: 708934 ------------------------------------------------------------------------------- Scan Settings: Scan using the following antivirus database: extended Scan Archives: true Scan Mail Bases: true Scan Target - My Computer: A:\ C:\

Looking better. Malwarebytes' Anti-Malware 1.11 Database version: 633 Scan type: Full Scan (A:\|C:\|D:\|E:\|) Objects scanned: 103329 Time elapsed: 40 minute(s), 25 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Inf

Heres the Panda scan results NALYSIS: 2008-04-14 17:58:27 PROTECTIONS: 1 MALWARE: 109 SUSPECTS: 0 ;******************************************************************************* ********************************************************************************* ******************* PROTECTIONS Description Version Active Updated ;=============================================================================== ================================================================================= =================== Norton Antivirus 2004

Hers the first log. C:\Documents and Settings\Alma Rodriguez\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jvmsecman.jar-69ee0e0e-4e8bc8f0.zip moved successfully. C:\Documents and Settings\Alma Rodriguez\DoctorWeb\Quarantine moved successfully. C:\Documents and Settings\Yvette Rodriguez\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jvmsecman.jar-69ee0e0e-3763e0ec.zip moved successfully. C:\Documents and Settings\Yvette Rodriguez\Shared\no aguanto el dolor.wm moved successfully. C:\WINDOWS\AutoSearch.dll unregistered successfully. C:\WINDOWS\AutoSearch.dll moved succes

Please let me know if you want the whole log Thank you.