Takitoes

Okay, sorry for the late reply some problems with internet access. I've complete all of those steps and my computer seems to be running perfectly. The online scanners found a few small bits of spyware, nothing related to the problems i was having before, i think. Thankyou both for your time, its really put my mind at ease. I can really recommend Best Techie to anyone that might be reading through this thread, they do a first class job of keeping your computer healthy! Thanks again!

:D Thats seems to have done the trick. Thanks very much. Funny that such a simple soloution to a problem that has pestered me for weeks. I'm not sure if there were other things you wannted me to clean up Pete? Either way a big thankyou to both of you! I really do appriciate the time you guys gave Please let me know if there is something i can do in return? Thanks again, probably ill be back soon enough to BestTechie with more problems

I remember from when i had XP that you could drag it over the start menu and it would open up, it wont do that in vista now, apparetly...i tried unchecking the box and then re-checking it, but i didnt restart, ill try that now and if it makes a difference ill let you know straight away. Right clicking brings up 3 options, "browse the internet", "internet options" and "remove from this list" , non of which seem currently relevant.

Okay, stupid mistake on my behalf, i had a setting disabled that allows me to right click in the start menu. So now i can right click Deleting and adding shortcuts is not possible though, at least not for IE. I am quiet sure that this is it is a windows option that controls this shortcut, not one that is determined by me or the common programs i am using. I will give you a screenshot of the options menu i use to control this short cut. You should see the Internet Link box ticked there, thats what controls this shortcut. Normaly with any other program I can right click and choose "Pin to Start

Unfortunatly I can't do either of those. Any other ideas?

I've thought of this, the problem is that i cant right click this icon, im sorry im not sure if quick launch is the correct name for this icon? The shortcut is controled by the "Taskbar and Start Menu Properties" option menu. I can't replace it with one of the good shortcuts, at least i dont know any way of doing it. I've attached a screenshot with the shortcut im talking about highlighted with my mouse.

Okay, thats made it a little clearer, thankyou. Here is the txt copy of the file you were asking for: Windows Registry Editor Version 5.00 [HKEY_CLASSES_ROOT\CLSID\{2559a1f4-21d7-11d4-bdaf-00c04f60b9f0}] @="Internet" "LocalizedString"=hex(2):40,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,\ 6f,00,6f,00,74,00,25,00,5c,00,65,00,78,00,70,00,6c,00,6f,00,72,00,65,00,72,\ 00,2e,00,65,00,78,00,65,00,2c,00,2d,00,37,00,30,00,32,00,34,00,00,00 "InfoTip"="@explorer.exe,-7004" [HKEY_CLASSES_ROOT\CLSID\{2559a1f4-21d7-11d4-bdaf-00c04f60b9f0}\DefaultIcon] @=hex(2):25,00,53,00,79,00,73,00,74,00,65,0

Okay, I completed Norton and Ad-aware Scan's, restarted in safe mode and completed the smitfraud fix and HijackThis scan. Unfortunatly this dosnt seem to have changed th problem. Here are the logs anyway SmitFraud ----- SmitFraudFix v2.274 Scan done at 23:13:27,71, 2008-01-21 Run from C:\Users\User\Desktop\SmitfraudFix OS: Microsoft Windows [Version 6.0.6000] - Windows_NT The filesystem type is NTFS Fix run in safe mode »»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search

Okay, first thing: I think the shortcut on my desktop was there from the start, probably from vista was installed onto the computer, although im not sure. The link in my start menu is automatically created because i have set it as my browser in the start menu and taskbar properties options. It appears as one of the quick launch items in the list when i first click the start button (ie not listed under the "all programs" list). Answering a few of Pete's questions. The problem only started after the malware had been removed. The webpage that you mentioned is the default when i purchased the lapt

Okay, another wierd thing. I have just discovered that if i run IE from my desktop via a shortcut then i dont get the error message. I tried to make a new shortcut on the start menu list where i would normaly open IE from but that dosnt work. Make my problem any easier?

Weird....There are only 2 add-ons listed as Enabled under "Add-ons Currently Loaded in IE" Adobe PDF reader and Sun Java console. I disabled both and restarted IE and i still get the error message. There is an add on listed there "IE Anti-Spyware" that i believe is assosiated with the Malware i removed, 2 programs called IE Saftey Features and IE custom tools, i remember one of the things they did was to open a pop-up about spyware removal tools. Anyway the add-on is said to be Disabled. I tried making it Enabled to see what would happen, but i still get the same error.

Hello After having some problems with malware, which i resolved with help from a best techie malware removal staff member, i am left with a strange error message when i start up Internet Explorer. Specifically: "Cannot find '::{2559A1F4-21D7-11D4-BDAF-00C04F60B9F0}'. Make sure the path or internet address is correct." After i click "Ok" Internet Explorer starts up as normal and seems to work fine. Not a particuarly bad problem, nonetheless one i would like to fix if possible. I thought prahaps the best thing to do would be to un-install and re-install IE 7 and hope that worked, but since i am

Okay, I will have a look more on the net and see if there is more help around, im sure there is an answer out there somewhere! Thanks heaps for your time and help! Very simple and easy to follow, but also effective advice! Greatly appresiate your time

Hi, i did as you asked and checked through the files looking for things to do with Internet explorer, errors or failures and the bunch of numbers. I found 2 ections of the txt both that related to Internet Explorer, there was nothing else i could find that seemed relevant to my problems. The txt file i created should be attached Thanks sfcscannow_selections.txt

ahhh, okay i looked up some other help on the net and got a bit off advice for opening that file, so after i restarted in safe mode i was able to view the file and copy the contents into another file i created for view later. Its an extremly long file so maybe there is just a portion that you want to see? or some way i can get it to you? not sure what the best action is?

Hmmm its 10 mb, but i dont think the comp will let me move or alter the file anyway, probably a windows vista function i dont know how to use? maybe you know how to fix it and give me permission? I should be the total administrator on the computer as it is the only account created.

Opps Must of done something wrong, here is what acctualy happens: Verification 99% complete. Windows Resource Protection found corrupt files but was unable to fix some of them. It then gives me the location of the Log file it created which I would copy and paste for you to see, but apparently "Access is denied" so ummm...your turn Thanks again

Errr, the cmd prompt box flashes quickly with something written that i cant read fast enough...nothing else that i notice

I already tried that. No such luck ...

Hi, im just having problems uninstalling IE 7, i have done this before with IE 6 and Windows XP but alot of Vista is still new to me, i think probably its best if you step me through this so i do it properly and dont stuff something else up I used Firefox for a while but i really just prefer IE. Also i found out why when i open IE the first time and typed an address in the bar it opened a new Internet Explorer page, it was something to do with opening a page in different security zone which IE automaticaly opens in a new window. Any idea how to turn that off? or maybe it is best just left li

Okay no problem, i will un-install and re-install IE and see how it goes. Get back to you soon

Yes, still the same error. I dont know if it helps, but if i open internet explorer through a saved website i dont get the same error, its seems to open exactly as it should.

Okay i've completed that bit

Nice quick reply cheers! Here is the results you asked for Windows Registry Editor Version 5.00 ; Registry Search 2.0 by Bobbi Flekman © 2005 ; Version: 2.0.5.0 ; Results at 4/01/2008 5:11:48 PM for strings: ; '2559a1f4-21d7-11d4-bdaf-00c04f60b9f0' ; Strings excluded from search: ; (None) ; Search in: ; Registry Keys Registry Values Registry Data ; HKEY_LOCAL_MACHINE HKEY_USERS [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2559a1f4-21d7-11d4-bdaf-00c04f60b9f0}] [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2559a1f4-21d7-11d4-bdaf-00c04f60b9f0}\DefaultIcon] [HKEY_LOCAL_MACHINE\SOFTWAR

Hi again This is the text you asked for: Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved] "{2206CDB2-19C1-11D1-89E0-00C04FD7A829}"="Microsoft Data Link" "{F02C1A0D-BE21-4350-88B0-7367FC96EF3C}"="Computers and Devices" "{E7DE9B1A-7533-4556-9484-B26FB486475E}"="" "{7A80E4A8-8005-11D2-BCF8-00C04F72C717}"="MMC Icon Handler" "{08165EA0-E946-11CF-9C87-00AA005127ED}"="WebCheckWebCrawler" "{7D559C10-9FE9-11d0-93F7-00AA0059CE02}"="Code Download Agent" "{7FC0B86E-5FA7-11d1-BC7C-00C04FD929DB}"="WebCheck SyncMgr Handler" "{ABBE31