Russell18

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Posts posted by Russell18

  1. 16 hours ago, flashh4 said:

    Howdy Russell18 and welcome to BestTechie forums ! The number one fix for this is usually a bad driver ! So let's start there.

    1. Press Windows key + R to open up a Run dialog box. Then, inside the text box, type “dvmgmt.msc” and press Enter to open up Device Manager. If prompted by the UAC (User Account Control), click Yes to grant admin privileges, Once you’re inside Device Manager, right-click on the device that is causing the issue and choose Properties from the newly appeared context menu.

    • Inside the properties screen, select the Events tab, then go over to the Events section.
    • Analyze each Timestamp carefully and see which one has the newest date. That point is the one that you should be looking at (not the first).
    • Note: If one of the latest Timestamps has a Device Installed description, it most likely means that the driver for that device installed successfully and there’s nothing wrong with it.

    • If you’ve followed the instructions above to confirm that you’re looking at the correct TimeStamp and you confirmed that the latest Event is showing ‘Device requires further installation !

    • Once you’re inside Device Manager, go through the list of available devices and right-click on the one that you’re encountering issues with. Then, choose Update device from the newly appeared context menu.

    • That should update the bad driver !!

     

     

    Chuck

    Thank you very much flashh4 for your suggestions. Also this article helps me to resolve the issue. Thanks a lot.