Furperson

No video Chuck???

Hi Chuck, I don't even have enough space on my computer to get Windows 10. I should mention to you that I am a 65 year young lady and have Multiple Sclerosis so I tire very easily which is why I may have initially seemed so stupid with my posts!!! At this point I can't even figure out how to get my photos on to a USB as my concentration has gone but will give it another try tomorrow night. Thanks you so much for being so patient with me Chuck and as I said I'll try again tomorrow sometime. Cheers Barb x.

Hi Chuck, I do have a lot of photos which I've bought a USB for and am going to store them on there and see how much space that will give me. As for windows 10 I've tried to install it many times but it keeps giving me the same error message as apparently many other people are getting too. Maybe I have to buy the actual disk rather than use the one that Microsoft sent? You've been good to me Chuck so if you want to you can close this question now, but I'd like to be able to let you know what happens when I relocate my photos. Cheers, Barb x.

Hi Chuck, Nice to hear from you and here goes: DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 11.0.9600.18377 BrowserJavaVersion: 11.31.2 Run by Barbara at 22:00:39 on 2016-07-27 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.61.1033.18.6109.2633 [GMT 10:00] . AV: Microsoft Security Essentials *Enabled/Updated* {768124D7-F5F7-6D2F-DDC2-94DFA4017C95} SP: Microsoft Security Essentials *Enabled/Updated* {CDE0C533-D3CD-62A1-E772-AFADDF863628} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . ============== Running Processes

Hi Chuck, I hope you had a nice break. My computer seems to running okay but I still have no disk space - originally my D drive had virtually nothing in it and suddenly it showed up as being nearly full which I don't understand. Cheers, Barbara x.

Thanks for all your help Chuck - will let you know how things go and meanwhile have a lovely break. Cheers Barbara (Furperson) x.

Thanks Chuck, I did my best but am just getting used to all this computer technology again and may have duplicated some reports - sorry about that! Cheers Barbara x.

# AdwCleaner v5.201 - Logfile created 19/07/2016 at 11:08:16 # Updated 30/06/2016 by ToolsLib # Database : 2016-07-18.2 [Server] # Operating system : Windows 7 Home Premium Service Pack 1 (X64) # Username : Barbara - BARBARA-PC # Running from : D:\Desktop Items\adwcleaner_5.201 (1).exe # Option : Clean # Support : https://toolslib.net/forum ***** [ Services ] ***** [-] Service Deleted : swdumon ***** [ Folders ] ***** [-] Folder Deleted : C:\ProgramData\{f43c8bfa-fb1c-a531-f43c-c8bfafb12feb} [#] Folder Deleted : C:\ProgramData\Application Data\{f43c8bfa-fb1c

OTL Extras logfile created on: 19/07/2016 2:11:36 PM - Run 2 OTL by OldTimer - Version 3.2.69.0 Folder = D:\Desktop Items 64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation Internet Explorer (Version = 9.11.9600.18376) Locale: 00000c09 | Country: Australia | Language: ENA | Date Format: d/MM/yyyy 5.97 Gb Total Physical Memory | 2.85 Gb Available Physical Memory | 47.69% Memory free 11.03 Gb Paging File | 7.18 Gb Available in Paging File | 65.15% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive%

Internet Explorer (Version = 9.11.9600.18376) Locale: 00000c09 | Country: Australia | Language: ENA | Date Format: d/MM/yyyy 5.97 Gb Total Physical Memory | 2.85 Gb Available Physical Memory | 47.69% Memory free 11.03 Gb Paging File | 7.18 Gb Available in Paging File | 65.15% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86) Drive C: | 80.00 Gb Total Space | 0.11 Gb Free Space | 0.14% Space Free | Partition Type: NTFS Drive D: | 27.01 Gb Total Space | 0.98 Gb Fre

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Junkware Removal Tool (JRT) by Malwarebytes Version: 8.0.7 (07.03.2016) Operating System: Windows 7 Home Premium x64 Ran by Barbara (Administrator) on Tue 19/07/2016 at 11:43:28.74 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ File System: 30 Successfully deleted: C:\ProgramData\ammyy (Folder) Successfully deleted: C:\ProgramData\iobit\driver booster (Folder) Successfully deleted: C:\Users\Barbara\AppData\Local\{035B6C8A-890D-4F94-A177-8D4BF0192710} (Empty Folder) Successfully deleted

# AdwCleaner v5.201 - Logfile created 19/07/2016 at 11:08:16 # Updated 30/06/2016 by ToolsLib # Database : 2016-07-18.2 [Server] # Operating system : Windows 7 Home Premium Service Pack 1 (X64) # Username : Barbara - BARBARA-PC # Running from : D:\Desktop Items\adwcleaner_5.201 (1).exe # Option : Clean # Support : https://toolslib.net/forum ***** [ Services ] ***** [-] Service Deleted : swdumon ***** [ Folders ] ***** [-] Folder Deleted : C:\ProgramData\{f43c8bfa-fb1c-a531-f43c-c8bfafb12feb} [#] Folder Deleted : C:\ProgramData\Application Data\{f43c8bfa-fb1c

AdwCleaner v5.201 - Logfile created 19/07/2016 at 10:59:21 # Updated 30/06/2016 by ToolsLib # Database : 2016-07-18.2 [Server] # Operating system : Windows 7 Home Premium Service Pack 1 (X64) # Username : Barbara - BARBARA-PC # Running from : D:\Desktop Items\adwcleaner_5.201 (1).exe # Option : Scan # Support : https://toolslib.net/forum ***** [ Services ] ***** Service Found : swdumon ***** [ Folders ] ***** Folder Found : C:\ProgramData\{f43c8bfa-fb1c-a531-f43c-c8bfafb12feb} Folder Found : C:\ProgramData\Application Data\{f43c8bfa-fb1c-a531-f43c-c8bfafb12f

I've done the scan Chuck but how do I send it to you?Will you get this ? FRST.txt

Thanks Brian xx.