cozzens23
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Ok thank you very much for you time and patience, i will try the other recommendations.
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Malwarebytes says there are no errors
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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Junkware Removal Tool (JRT) by Thisisu Version: 6.4.0 (11.29.2014:1) OS: Windows 8 x64 Ran by Heather on Tue 12/02/2014 at 15:37:53.77 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~ Services ~~~ Registry Values ~~~ Registry Keys ~~~ Files Successfully deleted: [File] C:\Windows\prefetch\GOOGLETOOLBARMANAGER_8CA8B414-D855646C.pf ~~~ Folders ~~~ Event Viewer Logs were cleared ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Scan was completed on Tue 12/0
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# AdwCleaner v4.103 - Report created 02/12/2014 at 15:30:32 # Updated 01/12/2014 by Xplode # Database : 2014-12-02.2 [Live] # Operating System : Windows 8 (64 bits) # Username : Heather - THEPUTER # Running from : C:\Users\Heather\Downloads\adwcleaner_4.103.exe # Option : Clean ***** [ Services ] ***** ***** [ Files / Folders ] ***** ***** [ Scheduled Tasks ] ***** ***** [ Shortcuts ] ***** ***** [ Registry ] ***** ***** [ Browsers ] ***** -\\ Internet Explorer v10.0.9200.17148 -\\ Google Chrome v39.0.2171.71 ************************* AdwCleaner[R0].txt - [72
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# AdwCleaner v4.103 - Report created 02/12/2014 at 15:25:45 # Updated 01/12/2014 by Xplode # Database : 2014-12-02.2 [Live] # Operating System : Windows 8 (64 bits) # Username : Heather - THEPUTER # Running from : C:\Users\Heather\Downloads\adwcleaner_4.103.exe # Option : Scan ***** [ Services ] ***** ***** [ Files / Folders ] ***** ***** [ Scheduled Tasks ] ***** ***** [ Shortcuts ] ***** ***** [ Registry ] ***** ***** [ Browsers ] ***** -\\ Internet Explorer v10.0.9200.17148 -\\ Google Chrome v39.0.2171.71 ************************* AdwCleaner[R0].txt - [591
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DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 10.0.9200.17148 Run by Heather at 14:43:31 on 2014-12-02 Microsoft Windows 8 6.2.9200.0.1252.1.1033.18.1935.378 [GMT -8:00] . AV: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . ============== Running Processes =============== . C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k RPCSS C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\system32\dwm.exe C:\Windows\system32\svchost
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. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 8 Boot Device: \Device\HarddiskVolume2 Install Date: 11/15/2014 5:18:10 PM System Uptime: 12/1/2014 8:43:30 PM (18 hours ago) . Motherboard: Hewlett-Packard | | 1854 Processor: IntelĀ® PentiumĀ® CPU B960 @ 2.20GHz | U3E1 | 800/100mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 465 GiB total, 394.146 GiB free. D: is CDROM () E: is FIXED (FAT32) - 0 GiB total, 0.162 GiB free. . ==== Disabled Device Manager Items ============= . =
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Disk space running at 99% to 100% all the time, i have refreshed it 4 times and recovered using recovery disc set i burned off the computer and it only seems to get worse.