Bree26

Thanks but I finally got it after I switched to safe mode. One really nagging problem I'm having, though, is that no one's Buddy Icons and wallpapers are showing up, excpet mine. When my son is on his user account in XP, and using AIM, he can't see his own Buddy Icon or those of the people he's IM-ing. But I can see his on my user account when he sends me an IM. I don't understand it at all. Mine works absolutely fine but my son's and daughter's do not. Any ideas on this one?

OK...so we installed a new hard drive and I am in the process of trying to transfer my old files onto the new hard drive. The "old" hard drive is still there, called "F:", and I'm able to access everyone's documents and settings folders except my own. I get the message "access denied" and that the folder is not accessible. My account was password protected in Windows XP in the original drive, so I don't know if that makes a difference. I've read several posts with instructions to right-click the folder I want to take ownership of and go to the security tab, but none of those instructions wo

Thanks for the reply. Between my husband and I, we figured it out, and it's working fine now.

We had tons of computer problems because of malware, etc. and we installed a new hard drive. As I'm in the process of getting "old" settings, etc. on the computer, I noticed that my scrollbar is acting odd only when I'm online (Firefox or AOL). When I scroll down, the pages sort of ripple or wave; it's not a smooth scrolling appearance. I noticed when I checked the mouse properties (we are using a Logitech MX500 Optical Mouse) that the recognize mouse shows only as being a HID-compliant mouse; it doesn't specifically note it as being the Logitech. We don't have an installation CD. Any ide

I was advised to re-post in this forum by a moderator on the PC Support forum...and I have to say I'm a little unhappy with the complete lack of response. I posted back in May and only got partial assistance on that issue in the end because whomever was helping me disappeared due to unknown circumstances. So someone else stepped in but it didn't really address the problem I've been having with a slow computer and the inability to log off from one user to another, the Explorer error messages, etc. So when my situation seemed to cross over to a general PC/Windows problem, I posted there and

Posted a question on PC Support forum because I was having trouble downloading Windows Updates. I got that solved but I may still have some trouble: http://www.besttechie.net/forums/index.php?showtopic=9158 Ran Kaspersky (Housecall wouldn't cooperate) but when I try to copy and paste it's *huge*, even though it found 4 viruses and 70 infected objects (none of which it deemed suspicious). I have the log if it's needed. New HJT log: Logfile of HijackThis v1.99.1 Scan saved at 4:07:24 PM, on 7/14/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Tried to run Kaspersky and it seems to get hung up on one particular fle: Dell\Media\ONDRVMED.ZIP after scanning only 117 files. It ran for 6 minutes alone on that and didn't do anything beyond that. I ran it in IE, as i requested, which would no cooperate for the Housecall scan. Kaspersky did say it found an infected object, nearly right off the bat: Trojan-Downloader.Win32.Adload.bo and it rewrites HKLM\Software\Microsoft\DownloadManager. Which could possibly explain my difficulties the past two days? The Housecall scan is verrrry sloooooow; telling me it will take 2 1/4 hrs., which is a wo

No, I'm running Spyware Doctor, which seems to be pretty good so far.

I fixed the BITS problem and installed all new Windows updates. The fix was to go into Documents and Settings\All Users\Application Data\Microsoft\Network, where there are two folders, Connections and Downloader. I cut and pasted the Downloader folder onto the desktop, went back into Services to BITS, clicked "started" and it worked. I owe the fix to a lady on a Microsoft forum, who had gotten the same error message I did (the only other one I'd come across in my internet search the past two days). As far as any infections, I've run SpyBot and nothing popped up on that. I'm not sure what t

I'll contact Dell support and hopefully get this resolved for once and for all. Thank you.

I will gladly do that if it means getting rid of this daily nuisance. I guess my question was if I needed to be sure I was clear of every and anything before I reinstall Windows XP. And, also, since we have a floppy drive, will reinstallation be less tricky (for lack of a better word)?

OK...our anti-spyware program (Spyware Doctor) found this during it's morning scan: Backdoor.Redghost HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System##DisableRegistryTools This was not on yesterday's scan. And, we did purchase a floppy drive with the system. We also have AVG Free Edition running, which has been clear of viruses for about a week now. Should I post another HJT log on the malware forum before I continue trying to repair my registry, etc.? This is getting worse instead of better, at this point. It has been a ballooning problem since May.

It's a Dell Dimension 8400 running Windows XP SP2. Yeah, I know it was a real mess and I was nearly finished with diagnosing it...ran Rootkit Revealer as a last step and then never received a response to that log so I had no idea what any big problem might be. I figured some things in the system were messed up just by the way it has been running, even though scans show nothing malicious. I've also noticed failure audits here and there: Event ID 680, User:NT AUTHORITY\SYSTEM, Logon Attempt by: MICROSOFT-AUTHENTICATION-PACKAGE-V1-0 (on my logon account name), followed by: Event ID 529, Logon F

I'm not aware of turning off any services to save resources, but we did have an issue with malware/spyware that was supposedly resolved a couple of weeks ago. All that shows up on an ewid scan now are some tracking cookies. I guess I'm not sure what to do now, since I have these three services that aren't functioning properly. Is there somewhere else I should post?