My hard drive was erased when I sent it in to have the Cd burner fixed. I backed up to an external HD, but had to reinstall the Restrospect software it came with when I got my laptop back. Now I can't access the restore points on the external HD. Here's what the help file says in my Restrospect program: Here is what the help file in my Retrospect software says: Restoring Your Entire Computer Before you can restore your entire computer, you must reinstall the same version of the operating system (including Service Packs) that you were using when the computer was backed up. You must also cre
