rmurphy

Without knowing the full extent of the sality infection, it's probably safer (and with the trouble we're having, easier) to just back up your documents (no exe or scr files) and reformat. We probably could get it all to work, it would just take longer, and if we can't get it to, you'll end up reformatting anyways. Let me know what you want to do. -Ryan

Download OTListIt2 to your desktop. Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted. When the window appears, underneath Output at the top change it to Minimal Output. Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long. When the scan completes, it will open two notepad windows. OTListIt.Txt and Extras.Txt. These are saved in the same location as OTListIt2. Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next rep

Please check your Private Messages. I have sent you one with instructions.

Uninstall the following programs: Java™ 6 Update 3 Java™ 6 Update 7 Java™ SE Runtime Environment Delete the following folder: C:\_OTMoveIt\ Reboot the computer. Sality was found, which can be a system killer. However, it doesn't seem to have been too bad of an infection. Let's see if Dr.Web CureIt can find other traces of it. Download Dr.Web CureIt to the desktop: ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe Doubleclick the drweb-cureit.exe file and Allow to run the express scan This will scan the files currently running in memory and when something is found, click the yes button

hmmm, really wish things would work... Open HiJack This and scan. When it finishes, put an X in the box next to these following item(s) O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file) O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file) Close all open windows except for HiJack This and click fix checked. Reboot your computer. Please run a free online scan with the ESET Online Scanner Note: You will need to use Internet Explorer for this scan Tick the box next to YES, I accept the Terms of Use Click Start When asked, allow the ActiveX control to

It might be that something is blocking them, can't tell for sure if it is an infection or not. Let's see what happens if we try them in safe. Please reboot into safe mode (continually tap the F8 key while your system is starting, select Safe Mode from the menu). Once you've logged into safe mode, try running both MBAM and SUPER (one at a time) according to the instructions previously given. Once they have finished (or failed), reboot and post the logs (or let me know it didn't work).

Try running MBAM again. If it still freezes, try the following. Download and scan with SUPERAntiSpyware Free for Home Users Double-click SUPERAntiSpyware.exe and use the default settings for installation. An icon will be created on your desktop. Double-click that icon to launch the program. If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.) Under "Configuration and Preferences", click the Preferences bu

Please download ComboFix from Here or Here to your Desktop. **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop** Please, never rename Combofix unless instructed. Close any open browsers. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. ----------------------------------------------------------- Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a s

Your hijack this log looks clean. What is the exact message your antivirus is telling you? Let's see if MBAM detects anything... Please download Malwarebytes' Anti-Malware from Here or Here Double Click mbam-setup.exe to install the application. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. If an update is found, it will download and install the latest version. Once the program has loaded, select "Perform Full Scan", then click Scan. The scan may take some time to finish,so please be patient. When the scan is

Inactive topic... If you still need help on this problem, contact me or one of the Moderators to re-open this up. Topic closed.

Welcome to BestTechie! I'm Ryan, and I'll be helping you. These scans may take a while to run, so please be patient. Step 1: Please download Malwarebytes' Anti-Malware from Here or Here Double Click mbam-setup.exe to install the application.Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. If an update is found, it will download and install the latest version. Once the program has loaded, select "Perform Full Scan", then click Scan. The scan may take some time to finish,so please be patient. When the scan is com

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

instructions posted in chat

Sorry for the delay, I wanted to get a second opinion because I couldn't find anything malicious. Open HiJack This and scan. When it finishes, put an X in the box next to these following item(s) O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar6.dll O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\GoogleAFE\GoogleAE.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll Close all open windows except for HiJack

hmm... I can't see anything that you would causing your issue. Please update and perform another full scan with MBAM, and then post the log. -Ryan