flashh4 Posted February 1 Report Share Posted February 1 These programs will produce logs which you will need to post for help cleaning your computer ! Malwarebytes AdwCleaner >>> https://www.bleepingcomputer.com/download/adwcleaner/ Please download AdwCleaner and save it to your Desktop * Close all open programs and browsers * Right click on the icon and select Run as administrator * Click Scan now * Allow the program to Quarantine what it finds except for Pre-installed applications if you would like to keep those or other entries you would like to keep * When completed click View Scan Log File * Copy and paste the contents in your reply * Click Skip Basic Repair if it appears then close the program ==================================== Full System Scan with Malwarebytes Antimalware >>> https://www.malwarebytes.com/mwb-download * If not existing, please download Malwarebytes' Anti-Malware to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If the program is already installed: * Run Malwarebytes Antimalware * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform fullscan, place a checkmark on all hard drives, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When completed, a log will open in Notepad. Please save it to a convenient location. * The log can also be found here: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt * Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt *** Post that log back here or just tell me what it found ? If it is to long then you will have to zip it or find a site to download it to & let me know where ! There are other programs that will be added after your response on what these logs/reports have produced ! So just because they didn't find anything bad it could be still hiding ! Thanks Chuck Quote Link to post Share on other sites
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