Recommended Posts

These programs will produce logs which you will need to post for help cleaning your computer !

Malwarebytes AdwCleaner  >>>

Please download AdwCleaner and save it to your Desktop
* Close all open programs and browsers
* Right click on the icon and select Run as administrator
* Click Scan now
* Allow the program to Quarantine what it finds except for Pre-installed applications if you would like to keep those or other entries you would like to keep
* When completed click View Scan Log File
* Copy and paste the contents in your reply
* Click Skip Basic Repair if it appears then close the program



Full System Scan with Malwarebytes Antimalware >>>

* If not existing, please download Malwarebytes' Anti-Malware to your desktop.
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.

* If the program is already installed:
* Run Malwarebytes Antimalware
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform fullscan, place a checkmark on all hard drives, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location.
* The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
* Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt
***  Post that log back here or just tell me what it found ?
If it is to long then you will have to zip it or find a site to download it to & let me know where !


There are other programs that will be added after your response on what these logs/reports have produced ! So just because they didn't find anything bad it could be still hiding !



Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.