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I think this n>tepad.exe is messing my system up. I can't get rid of it, and its started interferring with other programs. I can't use Internet explorer anymore, and iTunes is totally messed up. this n>tepad is taking alot of mem. too. I've used your forums in the past to fix other problems, but I'm at my wits end with this. Here's hijack this, if its of any help. by the way, are there any good free virus scanners out there?

Jason

Logfile of HijackThis v1.98.2

Scan saved at 12:14:31 AM, on 2/15/2005

Platform: Windows 2000 SP4 (WinNT 5.00.2195)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:

C:\WINNT\System32\smss.exe

C:\WINNT\system32\winlogon.exe

C:\WINNT\system32\services.exe

C:\WINNT\system32\lsass.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\system32\spoolsv.exe

C:\WINNT\System32\svchost.exe

C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe

C:\WINNT\System32\WBEM\WinMgmt.exe

C:\WINNT\System32\mspmspsv.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\Explorer.EXE

C:\Program Files\Common Files\Symantec Shared\SymTray.exe

C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe

C:\WINNT\system32\wfxsnt40.exe

C:\WINNT\system32\CTHELPER.EXE

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb07.exe

D:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\QuickTime\qttask.exe

C:\WINNT\system32\ctfmon.exe

C:\Program Files\AIM95\aim.exe

C:\Documents and Settings\C400-171\Application Data\aatt.exe

C:\WINNT\system32\n?tepad.exe

D:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe

D:\Program Files\iTunes\iTunes.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\WINNT\system32\wuauclt.exe

C:\Documents and Settings\C400-171\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

F2 - REG:system.ini: UserInit=C:\WINNT\system32\userinit.exe

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_3_16_0.dll

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {1BA1342C-ED40-2DCB-8750-67557EF57861} - C:\WINNT\system32\gzyv.dll (file missing)

O2 - BHO: (no name) - {A606E139-73D2-7626-879A-01A2AC813DC5} - C:\WINNT\system32\kjxieoju.dll (file missing)

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll (file missing)

O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {C53E6853-F8C0-A547-B56E-FE7A96B60EE4} - C:\WINNT\system32\lahnuf.dll

O2 - BHO: (no name) - {DBB5C56B-5EAA-0022-DC68-0EC54C7E10E6} - C:\WINNT\system32\oybh.dll (file missing)

O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINNT\System32\nzdd.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_3_16_0.dll

O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (file missing)

O4 - HKLM\..\Run: [synchronization Manager] mobsync.exe /logon

O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe

O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe

O4 - HKLM\..\Run: [symTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtray.exe SetReg

O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE

O4 - HKLM\..\Run: [updReg] C:\WINNT\UpdReg.EXE

O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"

O4 - HKLM\..\Run: [zeb0] C:\winnt\temp\zeb0.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb07.exe

O4 - HKLM\..\Run: [intdctrr] C:\WINNT\system32\idctup20.exe

O4 - HKLM\..\Run: [iTunesHelper] D:\Program Files\iTunes\iTunesHelper.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\RunServices: [WSSAConfiguration] wmmon32.exe

O4 - HKLM\..\RunOnce: [symTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtrdr.exe

O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe

O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl

O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet

O4 - HKCU\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe

O4 - HKCU\..\Run: [Poao] C:\Documents and Settings\C400-171\Application Data\aatt.exe

O4 - HKCU\..\Run: [Dahhp] C:\WINNT\system32\n?tepad.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe

O9 - Extra button: Your PC is infected with Spyware - click here to fix your PC - {FB74C951-ACA1-4e33-A94C-A9261EB2CCB7} - https://www.spydeleter.com/order2.php?KBID=1063 (file missing)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab

O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200312...meInstaller.exe

O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/.../ymmapi_416.dll

O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab27513.cab

O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?322

O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab

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Someone please move this log to the HJT Section.

Also, I see that you have malware in your log.

Please go to http://housecall.trendmicro.com/housecall/start_corp.asp

and/or

http://www.pandasoftware.com/activescan/ac...ef=EN-PR-AS-107

Run those scans, and delete all they find.

Download HijackThis 1.99.0 from http://dknoppix.com/Downloads/HijackThis.exe.

Put it into a folder such as C:\HJT.

Open HijackThis, and press the "Scan" button. That will soon turn into a "Save Log" button. Save the log, and post the contents of it here.

dk

Edited by dknoppix
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Thanks guys, heres the updated log. Also, it appears n>tepad.exe is still active, and rbkiller didn't find anything?

Oh, wheres the hjt forum?

thanks again

Jason

Logfile of HijackThis v1.99.0

Scan saved at 11:07:51 AM, on 2/15/2005

Platform: Windows 2000 SP4 (WinNT 5.00.2195)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:

C:\WINNT\System32\smss.exe

C:\WINNT\system32\winlogon.exe

C:\WINNT\system32\services.exe

C:\WINNT\system32\lsass.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\system32\spoolsv.exe

C:\WINNT\System32\svchost.exe

C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe

C:\WINNT\System32\WBEM\WinMgmt.exe

C:\WINNT\System32\mspmspsv.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\Explorer.EXE

C:\Program Files\Common Files\Symantec Shared\SymTray.exe

C:\WINNT\system32\wfxsnt40.exe

C:\WINNT\system32\CTHELPER.EXE

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb07.exe

D:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\QuickTime\qttask.exe

C:\WINNT\system32\ctfmon.exe

C:\Program Files\AIM95\aim.exe

C:\Documents and Settings\C400-171\Application Data\aatt.exe

D:\Program Files\iPod\bin\iPodService.exe

C:\WINNT\system32\n?tepad.exe

C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe

C:\WINNT\system32\wuauclt.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

C:\Program Files\Grisoft\AVG Free\avgcc.exe

C:\hijack this\HijackThis-1.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

F2 - REG:system.ini: UserInit=C:\WINNT\system32\userinit.exe

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_3_16_0.dll

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {1BA1342C-ED40-2DCB-8750-67557EF57861} - C:\WINNT\system32\gzyv.dll (file missing)

O2 - BHO: (no name) - {A606E139-73D2-7626-879A-01A2AC813DC5} - C:\WINNT\system32\kjxieoju.dll (file missing)

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll (file missing)

O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {C53E6853-F8C0-A547-B56E-FE7A96B60EE4} - C:\WINNT\system32\lahnuf.dll

O2 - BHO: (no name) - {DBB5C56B-5EAA-0022-DC68-0EC54C7E10E6} - C:\WINNT\system32\oybh.dll (file missing)

O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINNT\System32\nzdd.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_3_16_0.dll

O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (file missing)

O4 - HKLM\..\Run: [synchronization Manager] mobsync.exe /logon

O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe

O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe

O4 - HKLM\..\Run: [symTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtray.exe SetReg

O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE

O4 - HKLM\..\Run: [updReg] C:\WINNT\UpdReg.EXE

O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"

O4 - HKLM\..\Run: [zeb0] C:\winnt\temp\zeb0.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb07.exe

O4 - HKLM\..\Run: [intdctrr] C:\WINNT\system32\idctup20.exe

O4 - HKLM\..\Run: [iTunesHelper] D:\Program Files\iTunes\iTunesHelper.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP

O4 - HKLM\..\RunServices: [WSSAConfiguration] wmmon32.exe

O4 - HKLM\..\RunOnce: [symTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtrdr.exe

O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe

O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl

O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet

O4 - HKCU\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe

O4 - HKCU\..\Run: [Poao] C:\Documents and Settings\C400-171\Application Data\aatt.exe

O4 - HKCU\..\Run: [Dahhp] C:\WINNT\system32\n?tepad.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe

O9 - Extra button: Your PC is infected with Spyware - click here to fix your PC - {FB74C951-ACA1-4e33-A94C-A9261EB2CCB7} - https://www.spydeleter.com/order2.php?KBID=1063 (file missing)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab

O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200312...meInstaller.exe

O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/.../ymmapi_416.dll

O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab27513.cab

O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?322

O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab

O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe

O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

O23 - Service: Logical Disk Manager Administrative Service - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe

O23 - Service: iPod Service - Apple Computer, Inc. - D:\Program Files\iPod\bin\iPodService.exe

O23 - Service: ISEXEng - Unknown - C:\WINNT\system32\angelex.exe (file missing)

O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe

O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe

O23 - Service: Sophos Anti-Virus Network - Unknown - C:\Program Files\Sophos SWEEP for NT\SWNETSUP.EXE (file missing)

O23 - Service: Sophos Anti-Virus - Unknown - C:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS (file missing)

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Ok, here is the new logfile of Hijack this. Thanks again. What do you think?

Jason

Logfile of HijackThis v1.99.1

Scan saved at 2:40:36 PM, on 2/19/2005

Platform: Windows 2000 SP4 (WinNT 5.00.2195)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:

C:\WINNT\System32\smss.exe

C:\WINNT\system32\winlogon.exe

C:\WINNT\system32\services.exe

C:\WINNT\system32\lsass.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\system32\spoolsv.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

C:\WINNT\System32\svchost.exe

C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe

C:\WINNT\System32\WBEM\WinMgmt.exe

C:\WINNT\System32\mspmspsv.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\Explorer.EXE

C:\Program Files\Common Files\Symantec Shared\SymTray.exe

C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe

C:\WINNT\system32\wfxsnt40.exe

C:\WINNT\system32\CTHELPER.EXE

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb07.exe

D:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\QuickTime\qttask.exe

D:\Program Files\iPod\bin\iPodService.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe

C:\WINNT\system32\ctfmon.exe

C:\Program Files\AIM95\aim.exe

C:\Documents and Settings\C400-171\Application Data\aatt.exe

C:\WINNT\system32\n?tepad.exe

C:\WINNT\System32\svchost.exe

C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\hijack this\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

F2 - REG:system.ini: UserInit=C:\WINNT\system32\userinit.exe

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_3_16_0.dll

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {1BA1342C-ED40-2DCB-8750-67557EF57861} - C:\WINNT\system32\gzyv.dll (file missing)

O2 - BHO: (no name) - {A606E139-73D2-7626-879A-01A2AC813DC5} - C:\WINNT\system32\kjxieoju.dll (file missing)

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll (file missing)

O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {C53E6853-F8C0-A547-B56E-FE7A96B60EE4} - C:\WINNT\system32\lahnuf.dll

O2 - BHO: (no name) - {DBB5C56B-5EAA-0022-DC68-0EC54C7E10E6} - C:\WINNT\system32\oybh.dll (file missing)

O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINNT\System32\nzdd.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_3_16_0.dll

O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (file missing)

O4 - HKLM\..\Run: [synchronization Manager] mobsync.exe /logon

O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe

O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe

O4 - HKLM\..\Run: [symTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtray.exe SetReg

O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE

O4 - HKLM\..\Run: [updReg] C:\WINNT\UpdReg.EXE

O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"

O4 - HKLM\..\Run: [zeb0] C:\winnt\temp\zeb0.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb07.exe

O4 - HKLM\..\Run: [intdctrr] C:\WINNT\system32\idctup20.exe

O4 - HKLM\..\Run: [iTunesHelper] D:\Program Files\iTunes\iTunesHelper.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP

O4 - HKLM\..\RunServices: [WSSAConfiguration] wmmon32.exe

O4 - HKLM\..\RunOnce: [symTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtrdr.exe

O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe

O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl

O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet

O4 - HKCU\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe

O4 - HKCU\..\Run: [Poao] C:\Documents and Settings\C400-171\Application Data\aatt.exe

O4 - HKCU\..\Run: [Dahhp] C:\WINNT\system32\n?tepad.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe

O9 - Extra button: Your PC is infected with Spyware - click here to fix your PC - {FB74C951-ACA1-4e33-A94C-A9261EB2CCB7} - https://www.spydeleter.com/order2.php?KBID=1063 (file missing)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab

O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200312...meInstaller.exe

O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/.../ymmapi_416.dll

O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab27513.cab

O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?322

O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe

O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - D:\Program Files\iPod\bin\iPodService.exe

O23 - Service: ISEXEng - Unknown owner - C:\WINNT\system32\angelex.exe (file missing)

O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe

O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe

O23 - Service: Sophos Anti-Virus Network (SweepNet) - Unknown owner - C:\Program Files\Sophos SWEEP for NT\SWNETSUP.EXE (file missing)

O23 - Service: Sophos Anti-Virus (SWEEPSRV.SYS) - Unknown owner - C:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS (file missing)

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Hi Jasonp,

Step 1

1. Download and Install Spybot S&D, accepting the Default Settings

2. In the Menu Bar at the top of the Spybot window you will see 'Mode'. Make certain that 'default mode' has a check mark beside it.

3. Close ALL windows except Spybot S&D

4. Click the button to ‘Search for Updates’ then download and install the Updates.

5. Next click the button ‘Check for Problems’

6. When Spybot is complete, it will be showing ‘RED’ entries bold 'Black' entries and ‘GREEN’ entries in the window

7. Make certain there is a check mark beside all of the RED entries ONLY.

8. Choose ‘Fix Selected Problems’ and allow Spybot to fix the RED entries.

9.REBOOT to complete the scan and clear memory.

Step 2

1. Download and Install Ad-Aware SE, keeping the default options. However, some of the settings will need to be changed before your first scan

2.Close ALL windows except Ad-Aware SE

3. Click on the‘world’ icon at the top right of the Ad-Aware SE window and let AdAware SE update the reference list for the adware and malware.

4. Once the update is finished click on the ‘Gear’ icon (second from the left at the top of the window) to access the preferences/settings window

1) In the ‘General’ window make sure the following are selected in green:

*Automatically save log-file

*Automatically quarantine objects prior to removal

*Safe Mode (always request confirmation)

Under Definitions:

*Prompt to udate outdated definitions - set the number of days

2) Click on the ‘Scanning’ button on the left and select in green :

Under Driver, Folders & Files:

*Scan Within Archives

Under Select drives & folders to scan -

*choose all hard drives

Under Memory & Registry: all green

*Scan Active Processes

*Scan Registry

*Deep Scan Registry

*Scan my IE favorites for banned URL’s

*Scan my Hosts file

3) Click on the ‘Advanced’ button on the left and select in green:

Under Shell Integration:

*Move deleted files to recycle bin

Under Logfile Detail Level: (all green)

*include addtional object information

*DESELECT - include negligible objects information

*include environment information

Under Alternate Data Streams:

*Don't log streams smaller than 0 bytes

*Don't log ADS with the following names: CA_INOCULATEIT

4) Click the ‘Tweak’ button and select in green:

Under ‘Scanning Engine’:

*Unload recognized processes during scanning

*Scan registry for all users instead of current user only

Under ‘Cleaning Engine’:

*Let Windows remove files in use at next reboot

Under Log Files:

*Include basic Ad-aware SE settings in logfile

*Include additional Ad-aware SE settings in logfile

*Please do not check: Include Module list in logfile

5. Click on ‘Proceed’ to save the settings.

6. Click ‘Start’

*Choose:'Perform Full System Scan'

*DESELECT "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.

7. Click ‘Next’ and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically.

8. If Ad-Aware SE finds bad entries, you will receive a list of what it found in the window

9. Save the log file when it asks and then click ‘finish’

10. REBOOT to complete the removal of what Ad-Aware SE found.

Step 3

Then, reboot and post a new log in this thread.

Edited by tj416
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