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Welcome to BT!

Now.... "Shut Off" as in it shuts down... or it just goes black?

Most Common Reasons -

1 - You're Using MSCONFIG as a start up manager

2 - Fautly Ram.

3 - Overheating

Next time it happens, boot into the bios and find where it has the tempuratures listed - What are they?

Do you have multiple sticks of ram? If so, switch the order.

Do you use MSCONFIG as a startup manager? Is so - DONT!

Also, could you post the brand and model of your computer? How old is it?

Feel free to ask for clarification if you need to.

Goodluck

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Alright -

Are you comfortable going into the computer and switching the sticks of ram around? Im assuming you have two, 1gb sticks. Do you know what you have?

Also, do you know how to boot into the BIOS and check the CPU temp?

EDIT-

WAIT, is this a laptop?

Edited by Bubba Bob
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Let's see... what was Dell's key.... F2 I think?

Tap the F2 key as the computer first starts booting. (if you see teh Vista screen you're too late - start over) A "BIOS" page should come up. Itll usually be a text on a solid background. Lots of options. Etc

Look around untill you find some tempuratures listed - If you can record them and post them (preferably after one of the "shut off" episodes)

WHATEVYER YOU DO - DONT CHANGE ANY SETTINGS IN THE BIOS! When you want to leave, BE SURE to "Exit WITHOUT Saving Changes"!!

Oh, and if you could. Switch the ram sticks around.

Edited by Bubba Bob
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Hi Ryan and welcome to Besttechies! 1/2year old? Still under warranty, right? I think it is and if so, call Dell. Daughter had a problem with her computer and a tech came out to her apartment to fix it for FREE, we like free :thumbsup:

Good luck!

Liz

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