Bubba Bob Posted September 17, 2008 Report Share Posted September 17, 2008 (edited) Alright,Relatives computer is having issues. Troubling shooting 3 states away is so fun Here's the deal. Their Dell 3000 goes from the Windows Loading screen, to just a blank screen (the monitor is still active) and never goes further. It will boot to safe mode.It has integrated graphics as well as a PCI video card. I had them enable the integrated graphics in the BIOS (that was fun) and plug the monitor into the motherboard. Still no change.Next we uninstalled the video drivers. No change. Updated the video drivers. No Change. Any ideas?EDIT:Also, the system restore fails. And, Ive been told the fan on the video card doesn't spin up when the power is turned on.... If that matters. Edited September 17, 2008 by Bubba Bob Quote Link to post Share on other sites
blim Posted September 17, 2008 Report Share Posted September 17, 2008 Only because it happened to me........have them check to make sure a flash drive isn't plugged into the tower.Liz Quote Link to post Share on other sites
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