Really Slow Laptop[RESOLVED]


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I ran Ad-aware and AVG on the this laptop and got this Hijackthis log. The computer runs really slow. I used Hijackthis.de and saw C:\WINDOWS\system32\CAPM1RSK.EXE come up as a nasty and was wondering what the best course of action would be. As always thanks for your time and help.

Logfile of HijackThis v1.99.1

Scan saved at 2:56:27 PM, on 11/27/2006

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Norton Internet Security\ISSVC.exe

C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\CAPM1RSK.EXE

C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe

C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe

C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS

C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe

C:\WINDOWS\system32\igfxtray.exe

C:\WINDOWS\system32\hkcmd.exe

C:\Program Files\Common Files\AOL\1132887282\ee\AOLHostManager.exe

C:\Program Files\Common Files\AOL\1132887282\ee\AOLServiceHost.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

C:\Program Files\America Online 9.0\waol.exe

C:\Program Files\BigFix\BigFix.exe

C:\WINDOWS\system32\spool\drivers\w32x86\3\CAPM1LAK.EXE

C:\WINDOWS\system32\spool\drivers\w32x86\3\CAPM1SWK.EXE

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Common Files\Symantec Shared\Security Center\SymSCUI.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe

C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe

C:\Program Files\America Online 9.0\shellmon.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe

C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE

C:\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gatewaybiz.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gatewaybiz.com

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gateway.com/

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"

O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1132887282\ee\AOLHostManager.exe

O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run

O4 - HKLM\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0\AOL.EXE" -b

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe

O4 - Global Startup: Canon PC1200 iC D600 iR1200G Status Window.LNK = C:\WINDOWS\system32\spool\drivers\w32x86\3\CAPM1LAK.EXE

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: Install Pending Files.LNK = C:\Program Files\SIFXINST\SIFXINST.EXE

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O10 - Broken Internet access because of LSP provider 'connwsp.dll' missing

O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab

O16 - DPF: {8569D715-FF88-44BA-8D1D-AD3E59543DDE} (ActiveReports Viewer2) - https://reports.paychoiceonline.com/pcoreports/arview2.cab

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab

O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll

O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll

O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe

O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe

O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe

O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS

O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe

O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

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---------------------------------------------------------

AVG Anti-Spyware - Scan Report

---------------------------------------------------------

+ Created at: 10:12:21 PM 11/27/2006

+ Scan result:

C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : No action taken.

C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.Adjuggler : No action taken.

C:\Documents and Settings\Owner\Cookies\owner@admarketplace[2].txt -> TrackingCookie.Admarketplace : No action taken.

C:\Documents and Settings\Owner\Cookies\owner@advertising[1].txt -> TrackingCookie.Advertising : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> TrackingCookie.Burstbeacon : No action taken.

C:\Documents and Settings\Owner\Cookies\owner@burstnet[2].txt -> TrackingCookie.Burstnet : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.Burstnet : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> TrackingCookie.Clickzs : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.Clickzs : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.Clickzs : No action taken.

C:\Documents and Settings\Owner\Cookies\owner@com[2].txt -> TrackingCookie.Com : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.Esomniture : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.Esomniture : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.Esomniture : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.Euroclick : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> TrackingCookie.Hitbox : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.Liveperson : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.Masterstats : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.Overture : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.Overture : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> TrackingCookie.Overture : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> TrackingCookie.Overture : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> TrackingCookie.Ru4 : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> TrackingCookie.Specificclick : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.Tacoda : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> TrackingCookie.Tacoda : No action taken.

C:\Documents and Settings\Owner\Cookies\owner@tacoda[2].txt -> TrackingCookie.Tacoda : No action taken.

C:\Documents and Settings\Owner\Cookies\owner@web-stat[1].txt -> TrackingCookie.Web-stat : No action taken.

C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> TrackingCookie.Yieldmanager : No action taken.

C:\Documents and Settings\Owner\Cookies\owner@yieldmanager[2].txt -> TrackingCookie.Yieldmanager : No action taken.

::Report end

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Here is a new Hijackthis log I ran after a few more scans.

Logfile of HijackThis v1.99.1

Scan saved at 12:16:01 PM, on 11/28/2006

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Norton Internet Security\ISSVC.exe

C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\CAPM1RSK.EXE

C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe

C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS

C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\igfxtray.exe

C:\Program Files\Common Files\AOL\1132887282\ee\AOLHostManager.exe

C:\Program Files\Common Files\AOL\1132887282\ee\AOLServiceHost.exe

C:\WINDOWS\system32\hkcmd.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\WINDOWS\system32\spool\drivers\w32x86\3\CAPM1LAK.EXE

C:\WINDOWS\system32\spool\drivers\w32x86\3\CAPM1SWK.EXE

C:\Program Files\Common Files\Symantec Shared\Security Center\SymSCUI.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe

C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gatewaybiz.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gatewaybiz.com

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gateway.com/

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"

O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1132887282\ee\AOLHostManager.exe

O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run

O4 - HKLM\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe

O4 - Global Startup: Canon PC1200 iC D600 iR1200G Status Window.LNK = C:\WINDOWS\system32\spool\drivers\w32x86\3\CAPM1LAK.EXE

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: Install Pending Files.LNK = C:\Program Files\SIFXINST\SIFXINST.EXE

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O10 - Broken Internet access because of LSP provider 'connwsp.dll' missing

O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab

O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab

O16 - DPF: {8569D715-FF88-44BA-8D1D-AD3E59543DDE} (ActiveReports Viewer2) - https://reports.paychoiceonline.com/pcoreports/arview2.cab

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab

O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab

O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll

O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll

O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe

O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe

O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe

O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS

O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe

O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

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Please download ATF Cleaner by Atribune.

This program is for XP and Windows 2000 only

  • Double-click ATF-Cleaner.exe to run the program.
    Under Main choose: Select All
    Click the Empty Selected button.

If you use Firefox browser

  • Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

  • Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

For Technical Support, double-click the e-mail address located at the bottom of each menu.

Please go HERE to run Panda's ActiveScan

  • Once you are on the Panda site click the Scan your PC button
  • A new window will open...click the Check Now button
  • Enter your Country
  • Enter your State/Province
  • Enter your e-mail address and click send
  • Select either Home User or Company
  • Click the big Scan Now button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
  • When download is complete, click on My Computer to start the scan
  • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report

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Here is Panda's report.

Incident Status Location

Potentially unwanted tool:application/zango Not disinfected HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8FCDF9D9-A28B-480F-8C3D-581F119A8AB8}

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  • 4 weeks later...

Sorry this took so long to post. Just to let you know I uninstalled AOL since the AOLServiceHost.exe was using 80% of the prossesor when aol was closed. Computer is much faster now.

Ad-Aware SE Personal

Adobe Flash Player 9 ActiveX

Adobe Reader 7.0

AOL Uninstaller

AOL You've Got Pictures Screensaver

AVG Anti-Spyware 7.5

BigFix

Canon PC1200/iC D600/iR1200G

CC_ccProxyExt

ccCommon

ccPxyCore

Conexant AC-Link Audio

Google Toolbar for Internet Explorer

HijackThis 1.99.1

HP Deskjet 3900 series

HP Extended Capabilities 5.0

HP Image Zone Express

HP Imaging Device Functions 5.0

HP Software Update

HP Solution Center & Imaging Support Tools 5.0

Intel® Graphics Media Accelerator Driver for Mobile

iPod for Windows 2005-02-07

iTunes

J2SE Runtime Environment 5.0 Update 2

J2SE Runtime Environment 5.0 Update 6

Kaspersky Online Scanner

LiveReg (Symantec Corporation)

LiveUpdate 2.5 (Symantec Corporation)

Microsoft .NET Framework 1.1

Microsoft .NET Framework 1.1

Microsoft .NET Framework 1.1 Hotfix (KB886903)

Microsoft Digital Image Starter Edition 2006

Microsoft Money 2005

Microsoft Office Standard Edition 2003

Microsoft Streets and Trips 2005 with USB GPS

Microsoft Works

MSRedist

MSXML 4.0 SP2 (KB927978)

Napster

Napster Burn Engine

Nero BurnRights

Nero OEM

Norton AntiSpam

Norton AntiSpam

Norton AntiVirus 2005

Norton Internet Security

Norton Internet Security

Norton Internet Security

Norton Internet Security

Norton Internet Security

Norton Internet Security

Norton Internet Security

Norton Internet Security

Norton Internet Security

Norton Internet Security

Norton Internet Security 2005 (Symantec Corporation)

Norton Security Center

Norton WMI Update

Norton WMI Update

Panda ActiveScan

PowerDVD

QuickTime

RealPlayer Basic

Remote_J2K

Security Update for Windows Media Player (KB911564)

Security Update for Windows Media Player 10 (KB911565)

Security Update for Windows Media Player 10 (KB917734)

Security Update for Windows Media Player 6.4 (KB925398)

Security Update for Windows XP (KB893756)

Security Update for Windows XP (KB896358)

Security Update for Windows XP (KB896423)

Security Update for Windows XP (KB896424)

Security Update for Windows XP (KB899587)

Security Update for Windows XP (KB899591)

Security Update for Windows XP (KB900725)

Security Update for Windows XP (KB901017)

Security Update for Windows XP (KB902400)

Security Update for Windows XP (KB904706)

Security Update for Windows XP (KB905414)

Security Update for Windows XP (KB905749)

Security Update for Windows XP (KB905915)

Security Update for Windows XP (KB908519)

Security Update for Windows XP (KB908531)

Security Update for Windows XP (KB911562)

Security Update for Windows XP (KB911567)

Security Update for Windows XP (KB911927)

Security Update for Windows XP (KB912812)

Security Update for Windows XP (KB912919)

Security Update for Windows XP (KB913446)

Security Update for Windows XP (KB913580)

Security Update for Windows XP (KB914388)

Security Update for Windows XP (KB914389)

Security Update for Windows XP (KB916281)

Security Update for Windows XP (KB917159)

Security Update for Windows XP (KB917344)

Security Update for Windows XP (KB917422)

Security Update for Windows XP (KB917953)

Security Update for Windows XP (KB918439)

Security Update for Windows XP (KB918899)

Security Update for Windows XP (KB919007)

Security Update for Windows XP (KB920213)

Security Update for Windows XP (KB920214)

Security Update for Windows XP (KB920670)

Security Update for Windows XP (KB920683)

Security Update for Windows XP (KB920685)

Security Update for Windows XP (KB921398)

Security Update for Windows XP (KB921883)

Security Update for Windows XP (KB922616)

Security Update for Windows XP (KB922760)

Security Update for Windows XP (KB922819)

Security Update for Windows XP (KB923191)

Security Update for Windows XP (KB923414)

Security Update for Windows XP (KB923689)

Security Update for Windows XP (KB923694)

Security Update for Windows XP (KB923980)

Security Update for Windows XP (KB924191)

Security Update for Windows XP (KB924270)

Security Update for Windows XP (KB924496)

Security Update for Windows XP (KB925454)

Security Update for Windows XP (KB925486)

Security Update for Windows XP (KB926255)

Soft Data Fax Modem with SmartCP

SPBBC

Spybot - Search & Destroy 1.4

SpywareBlaster v3.5.1

Symantec pcAnywhere

Symantec Script Blocking Installer

SymNet

Synaptics Pointing Device Driver

Texas Instruments PCIxx21/x515 drivers.

TurboTax Deluxe 2005

TurboTax ItsDeductible 2005

Update for Windows XP (KB894391)

Update for Windows XP (KB898461)

Update for Windows XP (KB900485)

Update for Windows XP (KB910437)

Update for Windows XP (KB911280)

Update for Windows XP (KB916595)

Update for Windows XP (KB920872)

Update for Windows XP (KB922582)

Viewpoint Media Player

WexTech AnswerWorks

Windows Backup Utility

Windows Media Format Runtime

Windows Media Player 10

Windows XP Hotfix - KB886185

Windows XP Hotfix - KB887472

Windows XP Hotfix - KB887742

Yahoo! Mail Quick Select Tool (PhotoMail)

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