Dropping Broadband Line While Surfing

[Duol]

While surfing the net, or downloading, the broadband line drops and the page 'server cannot be found' comes up. This happens anytime between 10 to 45 minutes after each time I get on to the net. After pressing the Refresh icon a number of times I get reconnected. I am using Internet Explorer.

I have had a computer shop look at the problem and they said there was irq conflicts when I still had a dialup modem. I thought by going to Broadband the problem would go away, but it hasn't.

Would appreciate assistance.

Thanks - Duol

[Pierce]

Are you using an ethernet card and conecting to a router?

Pierce

[blim]

Hi Duol and welcome to Besttechies! The experts here will get you fixed up in a jiffy!

Now, I have no idea what an irq is, but just to rule things out for the experts--have you called your Broadband company? From what I've read, 9 times out of 10, it's something goofed up on their end. You should insist that a tech comes out with his/her laptop and see if he/she has the same problem you do.

Liz

[sethook]

While surfing the net, or downloading, the broadband line drops and the page 'server cannot be found' comes up. This happens anytime between 10 to 45 minutes after each time I get on to the net. After pressing the Refresh icon a number of times I get reconnected. I am using Internet Explorer.

I have had a computer shop look at the problem and they said there was irq conflicts when I still had a dialup modem. I thought by going to Broadband the problem would go away, but it hasn't.

Would appreciate assistance.

Thanks - Duol

Are you using a router, if so what make? Is this a wired or wireless connection?

[Chappy]

Hi Liz

IRQ = Interrupt ReQuest - basically an Input organizer. All input devices are assigned an IRQ number giving some a higher priority than others, depending on their function importance. A mouse or keyboard have IRQ's as does any network adapter, IDE controllers..etc, and the IRQ number says which has a higher priority to access the CPU.

Usually keyboards have IRQ #1, COM ports #3 or 4, and so on.

If you want to see your IRQ list, type msinfo32 into the Run box to bring up system info, expane Hardware resources and click IRQ's.

[mikex]

Also check to see if it is on some sites or all. At times a site may be heavily loaded and will drop. If you are using a router the router may need to be reconfigured correctly. If it is your router your ISP may have a charge to come out.

M