suzannewillis

Thank you for all your patient help!

2/8/2015 1:22:52 PM Operating memory;Boot sector;C:\Boot sector;C:\;D:\Boot sector;D:\;E:\Boot sector;E:\ 343251 13 4 Completed 2/8/2015 1:21:20 PM C:\ 343139 13 13 Completed 2/8/2015 12:27:38 PM Operating memory;C:\Boot sector;D:\Boot sector;C:\;D:\ 588699 13 5 Completed 2/4/20152/8/2015 1:22:52 PM Operating memory;Boot sector;C:\Boot sector;C:\;D:\Boot sector;D:\;E:\Boot sector;E:\ 343251 13 4 Completed 2/8/2015 1:21:20 PM C:\ 343139 13 13 Completed 2/8/2015 12:27:38 PM Operating memory;C:\Boot sector;D:\Boot sector;C:\;D:\ 588699 13 5 Completed 2/4/2015 2:33:46 PM C:\ 0 0 0 Scanning in prog

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 01-02-2015 Ran by Suzanne (administrator) on MYLAPTOP on 02-02-2015 14:21:02 Running from C:\Users\Suzanne\Downloads Loaded Profiles: Suzanne (Available profiles: Suzanne & Administrator) Platform: Windows 8.1 (X64) OS Language: English (United States) Internet Explorer Version 11 (Default browser: Chrome) Boot Mode: Normal Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) =================

frustrated and done with this today

Hope that is what you needed

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 01-02-2015 Ran by Suzanne (administrator) on MYLAPTOP on 02-02-2015 14:21:02 Running from C:\Users\Suzanne\Downloads Loaded Profiles: Suzanne (Available profiles: Suzanne & Administrator) Platform: Windows 8.1 (X64) OS Language: English (United States) Internet Explorer Version 11 (Default browser: Chrome) Boot Mode: Normal Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) =================

so sorry I am having hard time following, thought I sent frst scan script fix and have been running the eset scan for over an hour and half now

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Junkware Removal Tool (JRT) by ThisisuVersion: 6.4.1 (12.28.2014:1)OS: Windows 8.1 x64Ran by Suzanne on Sat 01/31/2015 at 12:59:01.54~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~ Services ~~~ Registry Values ~~~ Registry Keys ~~~ Files Successfully deleted: [File] C:\WINDOWS\prefetch\DRIVERUPDATE-SETUP[1].EXE-A22B65D3.pfSuccessfully deleted: [File] C:\WINDOWS\prefetch\DRIVERUPDATE.EXE-1647F161.pf ~~~ Folders Successfully deleted: [Folder] "C:\ProgramData\sparktrust"Successfully deleted: [Folder] "C:\Us

The problem has been that this laptop is slow and I just thought it probably has a lot of junk on it that I never use and will never use. I was told once that when you buy a new PC it comes with lots of junk and usually I had computer experts take care of all that before I would start to use it.

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 01-02-2015 Ran by Suzanne at 2015-02-02 14:25:52 Running from C:\Users\Suzanne\Downloads Boot Mode: Normal ========================================================== ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AV: avast! Antivirus (Enabled - Up to date) {17AD7D40-BA12-9C46-7131-94903A54AD8B} AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E

tried the dds again and it keeps saying will not run in "combatibility mode"

well, this laptop may be full of garbage from when 1st bought and it just runs so slow at times and now wondering if I should try to run that dss thing again

well, finally, here is the jrt...~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Junkware Removal Tool (JRT) by Thisisu Version: 6.4.1 (12.28.2014:1) OS: Windows 8.1 x64 Ran by Suzanne on Sat 01/31/2015 at 12:59:01.54 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~ Services ~~~ Registry Values ~~~ Registry Keys ~~~ Files Successfully deleted: [File] C:\WINDOWS\prefetch\DRIVERUPDATE-SETUP[1].EXE-A22B65D3.pf Successfully deleted: [File] C:\WINDOWS\prefetch\DRIVERUPDATE.EXE-1647F161.pf ~~~ Folders Successfully deleted: [Folder] "C:\ProgramData\sparktru

also, unable to open up that DDS file, keeps saying something about not being able to run in "compatibility mode"

did ad thing again. and this report is after clicking clean. # AdwCleaner v4.109 - Report created 30/01/2015 at 03:01:02 # Updated 24/01/2015 by Xplode # Database : 2015-01-26.1 [Live] # Operating System : Windows 8.1 (64 bits) # Username : Suzanne - MYLAPTOP # Running from : C:\Users\Suzanne\Downloads\adwcleaner_4.109 (4).exe # Option : Clean ***** [ Services ] ***** ***** [ Files / Folders ] ***** ***** [ Scheduled Tasks ] ***** ***** [ Shortcuts ] ***** ***** [ Registry ] ***** ***** [ Browsers ] ***** -\\ Internet Explorer v11.0.9600.17416 -\\ Google Chrome v40.0.2214.93 **

Malwarebytes Anti-Malware www.malwarebytes.org Scan Date: 1/29/2015 Scan Time: 11:18:01 AM Logfile: scanning log malware.txt Administrator: Yes Version: 2.00.4.1028 Malware Database: v2015.01.29.08 Rootkit Database: v2015.01.14.01 License: Trial Malware Protection: Enabled Malicious Website Protection: Enabled Self-protection: Disabled OS: Windows 8.1 CPU: x64 File System: NTFS User: Suzanne Scan Type: Threat Scan Result: Completed Objects Scanned: 374650 Time Elapsed: 41 min, 5 sec Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabl

I did that, I thought

# AdwCleaner v4.109 - Report created 29/01/2015 at 16:33:48 # Updated 24/01/2015 by Xplode # Database : 2015-01-24.3 [Local] # Operating System : Windows 8.1 (64 bits) # Username : Suzanne - MYLAPTOP # Running from : C:\Users\Suzanne\Downloads\adwcleaner_4.109 (3).exe # Option : Scan ***** [ Services ] ***** ***** [ Files / Folders ] ***** ***** [ Scheduled Tasks ] ***** ***** [ Shortcuts ] ***** ***** [ Registry ] ***** ***** [ Browsers ] ***** -\\ Internet Explorer v11.0.9600.17416 -\\ Google Chrome v40.0.2214.93 ************************* AdwCleaner[R0].txt

I guess I am unable to do this. It does not allow me to right click anywhere.

need to fix

need to clean garbage from laptop