Rorschach112

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Posts posted by Rorschach112

  1. can you try the OTL step again, seems you may have made a mistake

    Make sure to copy everything from :OTL and down

    then do this

    Download TFC to your desktop

    • Open the file and close any other windows.
    • It will close all programs itself when run, make sure to let it run uninterrupted.
    • Click the Start button to begin the process. The program should not take long to finish its job
    • Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean

    Please download Malwarebytes' Anti-Malware from Here

    Double Click mbam-setup.exe to install the application.

    • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select "Perform Quick Scan", then click Scan.
    • The scan may take some time to finish,so please be patient.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked, and click Remove Selected.
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Copy&Paste the entire report in your next reply.

    Extra Note:

    If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

    Go to Kaspersky website and perform an online antivirus scan.

    1. Read through the requirements and privacy statement and click on Accept button.
    2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    3. When the downloads have finished, click on Settings.
    4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      • Spyware, Adware, Dialers, and other potentially dangerous programs
        Archives
        Mail databases

    [*]Click on My Computer under Scan.

    [*]Once the scan is complete, it will display the results. Click on View Scan Report.

    [*]You will see a list of infected items there. Click on Save Report As....

    [*]Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.

  2. sorry I've been away, busy week

    who suggested combofix ?

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following
      :OTL
      O33 - MountPoints2\{b5de488a-a3ae-11dd-8801-001ec9755754}\Shell\AutoRun\command - "" = E:\wd_windows_tools\WDSetup.exe -- File not found
      O33 - MountPoints2\{b8817e38-43e1-11dd-87dc-001ec9755754}\Shell\AutoRun\command - "" = E:\InstallTomTomHOME.exe -- File not found
      NetSvcs: msncache - Service key not found. File not found
      [2009/07/28 17:42:57 | 00,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\14899704


      :Services

      :Reg
      [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
      "C:\WINDOWS\fonts\services.exe"=-
      :Files

      :Commands
      [purity]
      [emptytemp]
      [Reboot]


    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Open OTL again, paste NetSvcs under Custom Scan and click the Quick Scan button. Post the log it produces in your next reply.

    • Make sure to use Internet Explorer for this
    • Please go to VirSCAN.org FREE on-line scan service
    • Copy and paste the following file path into the "Suspicious files to scan" box on the top of the page:
      • C:\WINDOWS\system32\svchost.exe

      [*]Click on the Upload button

      [*]If a pop-up appears saying the file has been scanned already, please select the ReScan button.

      [*]Once the Scan is completed, click on the "Copy to Clipboard" button. This will copy the link of the report into the Clipboard.

      [*]Paste the contents of the Clipboard in your next reply.

  3. hi

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following
      :OTL
      PRC - C:\Program Files\Spyware Doctor\pctsAuxs.exe (PC Tools)
      PRC - C:\Program Files\Spyware Doctor\pctsSvc.exe (PC Tools)
      PRC - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe (Safer Networking Ltd.)
      PRC - C:\Program Files\Spyware Doctor\pctsTray.exe (PC Tools)
      O33 - MountPoints2\{2df57193-99f6-11dc-b156-806e6f6e6963}\Shell - "" = AutoRun
      O33 - MountPoints2\{2df57193-99f6-11dc-b156-806e6f6e6963}\Shell\AutoRun\command - "" = F:\Setup\rsrc\Autorun.exe -- [2000/01/17 17:28:36 | 00,028,672 | R--- | M] (Dipl.-Ing. Stefan Krueger <[email protected]>)
      O33 - MountPoints2\{2df57193-99f6-11dc-b156-806e6f6e6963}\Shell\dinstall\command - "" = F:\Directx\dxsetup.exe -- [2004/07/09 12:08:36 | 00,472,576 | R--- | M] (Microsoft Corporation)

      :Services

      :Reg

      :Files

      :Commands
      [purity]
      [emptytemp]
      [Reboot]


    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done

    Download Security Check from here or here.

    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

  4. hi

    Before we begin, you should save these instructions in Notepad to your desktop, or print them, for easy reference. Much of our fix will be done in Safe mode, and you will be unable to access this thread at that time. If you have questions at any point, or are unsure of the instructions, feel free to post here and ask for clarification before proceeding.

    Please download SmitfraudFix (by S!Ri) to your Desktop.

    Next, please reboot your computer in Safe Mode by doing the following :

    • Restart your computer
    • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
    • Instead of Windows loading as normal, a menu with options should appear;
    • Select the first option, to run Windows in Safe Mode, then press "Enter".
    • Choose your usual account.

    Once in Safe Mode, double-click on SmitfraudFix.exe

    Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

    You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

    The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

    The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.

    A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.

    The report can also be found at the root of the system drive, usually at C:\rapport.txt

    Warning : running option #2 on a non infected computer will remove your Desktop background.

    1. Please download Brute Force Uninstaller to your desktop.

    • Right click the BFU folder on your desktop, and choose Extract All
    • Click "Next"
    • In the box to choose where to extract the files to,
    • Click "Browse"
    • Click on the + sign next to "My Computer"
    • Click on "Local Disk (C:) or whatever your primary drive is
    • Click "Make New Folder"
    • Type in BFU
    • Click "Next", and Uncheck the "Show Extracted Files" box and then click "Finish".

    2. RIGHT-CLICK HERE and choose "Save As" (in IE it's "Save Target/Link As") in order to download MyWebSearch and FunWebProduct Remover .

    Save it in the same folder you made earlier (on your desktop).

    3. Then, please go to Start > My Computer and navigate to the BFU folder.

    • Start the Brute Force Uninstaller by doubleclicking BFU.exe
    • Behind the scriptline to execute field click the folder icon foldericon.png and select MyWebSearch.bfu
    • Press Execute and let it do it’s job. (You ought to see a progress bar if you did this correctly.)
    • Wait for the complete script execution box to pop up and press OK.
    • Press exit to terminate the BFU program.

  5. hi

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following
      :OTL
      PRC - C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe (Malwarebytes Corporation)
      O33 - MountPoints2\{06c46914-d339-11dc-808a-000d616f5eea}\Shell - "" = AutoRun
      O33 - MountPoints2\{3953ed82-ded0-11dc-80ae-000d616f5eea}\Shell\AutoRun\command - "" = F:\PortableApps\PortableAppsMenu\PortableAppsMenu.exe -- File not found
      [2009.07.10 11:15:14 | 00,000,130 | ---- | C] () -- C:\WINDOWS\cfplogvw.INI

      :Services

      :Reg

      :Files

      :Commands
      [purity]
      [emptytemp]
      [Reboot]


    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done

    Download TFC to your desktop

    • Open the file and close any other windows.
    • It will close all programs itself when run, make sure to let it run uninterrupted.
    • Click the Start button to begin the process. The program should not take long to finish its job
    • Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean

    Please download Malwarebytes' Anti-Malware from Here

    Double Click mbam-setup.exe to install the application.

    • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select "Perform Quick Scan", then click Scan.
    • The scan may take some time to finish,so please be patient.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked, and click Remove Selected.
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Copy&Paste the entire report in your next reply.

    Extra Note:

    If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

    Go to Kaspersky website and perform an online antivirus scan.

    1. Read through the requirements and privacy statement and click on Accept button.
    2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    3. When the downloads have finished, click on Settings.
    4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      • Spyware, Adware, Dialers, and other potentially dangerous programs
        Archives
        Mail databases

    [*]Click on My Computer under Scan.

    [*]Once the scan is complete, it will display the results. Click on View Scan Report.

    [*]You will see a list of infected items there. Click on Save Report As....

    [*]Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.

  6. have you posted anywhere else

    Download RootRepeal.zip or from here and unzip it to your Desktop.

    • Double click RootRepeal.exe to start the program
    • Click on the Report tab at the bottom of the program window
    • Click the Scan button
    • In the Select Scan dialog, check:

      • Processes
      • Hidden Services

      [*]Click the OK button

      [*]In the next dialog, select your main drive, usually C:\

      [*]Click OK to start the scan

      Note: The scan can take some time.
      DO NOT
      run any other programs while the scan is running

      [*]When the scan is complete, the Save Report button will become available

      [*]Click this and save the report to your Desktop as RootRepeal.txt

      [*]Post that log in your topic

  7. Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

    If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

    Everyone else please begin a New Topic.

  8. Your logs are clean

    Follow these steps to uninstall Combofix and tools used in the removal of malware

    • Click START then RUN
    • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
      CF_Cleanup.png

    • Download OTC to your desktop and run it
    • Click Yes to beginning the Cleanup process and remove these components, including this application.
    • You will be asked to reboot the machine to finish the Cleanup process. Choose Yes.

    Below I have included a number of recommendations for how to protect your computer against malware infections.

    • Keep Windows updated by regularly checking their website at :
      http://windowsupdate.microsoft.com/
      This will ensure your computer has always the latest security updates available installed on your computer.
    • SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.
    • SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.
    • Make Internet Explorer more secure
      • Click Start > Run
      • Type Inetcpl.cpl & click OK
      • Click on the Security tab
      • Click Reset all zones to default level
      • Make sure the Internet Zone is selected & Click Custom level
      • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
      • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

      [*]TFC - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

      [*]MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

      [*]Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more

      secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up

      blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from

      Here

      If you choose to use Firefox, I highly recommend these add-ons to keep your PC even more secure.

      • NoScript - for blocking ads and other potential website attacks
      • McAfee SiteAdvisor - this tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling

      [*]Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

      [*]ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

      [*]FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated. Its important to keep programs up to date so that malware doesn't exploit any old security flaws.

      [*] Recovery Console - Recent trends appear to indicate that future infections will include attacks to the boot sector of the computer. The installation of the Recovery Console in the computer will be our only defense against this threat. For more information and steps to install the Recovery Console see This Article. Should you need assistance in installing the Recovery Console, please do not hesitate to ask.

      [*]Please read my guide on how to prevent malware and about safe computing here

    Thank you for your patience, and performing all of the procedures requested.

  9. nearly done

    make sure firefox is closed for this step

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following
      :OTL
      FF - prefs.js..keyword.URL: "http://search.mywebsearch.com/mywebsearch/cfg_redir2.jhtml?ptb=C996D0E2-B8AA-4540-BA8B-5429E0517C52-TS&id=ZKfox002RWUS&ptnrS=ZKfox002RWUS&url=http%3A//search.mywebsearch.com/mywebsearch/AJmain.jhtml&st=kwd&ind=2009032823&searchfor="

      :Services

      :Reg

      :Files

      :Commands
      [purity]
      [emptytemp]
      [Reboot]


    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

  10. Your logs are clean

    Now we need to create a new System Restore point.

    Click Start Menu > Run > type (or copy and paste)

    %SystemRoot%\System32\restore\rstrui.exe

    Press OK. Choose Create a Restore Point then click Next. Name it and click Create, when the confirmation screen shows the restore point has been created click Close.

    Next goto Start Menu > Run > type

    cleanmgr

    Click OK, Disk Cleanup will open and start calculating the amount of space that can be freed, Once thats finished it will open the Disk Cleanup options screen, click the More Options tab then click Clean up on the system restore area and choose Yes at the confirmation window which will remove all the restore points except the one we just created.

    To close Disk Cleanup and remove the Temporary Internet Files detected in the initial scan click OK then choose Yes on the confirmation window.

    • Download OTC to your desktop and run it
    • Click Yes to beginning the Cleanup process and remove these components, including this application.
    • You will be asked to reboot the machine to finish the Cleanup process. Choose Yes.

    Your using an old version of Adobe Acrobat Reader, this can leave your pc open to vulnerabilities, you can update it here :

    http://www.adobe.com/products/acrobat/readstep2.html

    Below I have included a number of recommendations for how to protect your computer against malware infections.

    • Keep Windows updated by regularly checking their website at :
      http://windowsupdate.microsoft.com/
      This will ensure your computer has always the latest security updates available installed on your computer.
    • SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.
    • SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.
    • Make Internet Explorer more secure
      • Click Start > Run
      • Type Inetcpl.cpl & click OK
      • Click on the Security tab
      • Click Reset all zones to default level
      • Make sure the Internet Zone is selected & Click Custom level
      • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
      • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

      [*]TFC - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

      [*]MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

      [*]Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more

      secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up

      blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from

      Here

      If you choose to use Firefox, I highly recommend these add-ons to keep your PC even more secure.

      • NoScript - for blocking ads and other potential website attacks
      • McAfee SiteAdvisor - this tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling

      [*]Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

      [*]ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

      [*]FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated. Its important to keep programs up to date so that malware doesn't exploit any old security flaws.

      [*] Recovery Console - Recent trends appear to indicate that future infections will include attacks to the boot sector of the computer. The installation of the Recovery Console in the computer will be our only defense against this threat. For more information and steps to install the Recovery Console see This Article. Should you need assistance in installing the Recovery Console, please do not hesitate to ask.

      [*]Please read my guide on how to prevent malware and about safe computing here

    Thank you for your patience, and performing all of the procedures requested.

  11. hi

    Download TFC to your desktop

    • Open the file and close any other windows.
    • It will close all programs itself when run, make sure to let it run uninterrupted.
    • Click the Start button to begin the process. The program should not take long to finish its job
    • Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean

    Please download Malwarebytes' Anti-Malware from Here

    Double Click mbam-setup.exe to install the application.

    • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select "Perform Quick Scan", then click Scan.
    • The scan may take some time to finish,so please be patient.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked, and click Remove Selected.
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Copy&Paste the entire report in your next reply.

    Extra Note:

    If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

    Go to Kaspersky website and perform an online antivirus scan.

    1. Read through the requirements and privacy statement and click on Accept button.
    2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    3. When the downloads have finished, click on Settings.
    4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      • Spyware, Adware, Dialers, and other potentially dangerous programs
        Archives
        Mail databases

    [*]Click on My Computer under Scan.

    [*]Once the scan is complete, it will display the results. Click on View Scan Report.

    [*]You will see a list of infected items there. Click on Save Report As....

    [*]Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.

  12. hi

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following
      :OTL
      PRC - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe (Lavasoft)
      PRC - C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe (Safer-Networking Ltd.)
      O33 - MountPoints2\{3c116c57-faa1-11d9-980c-806d6172696f}\Shell - "" = AutoRun
      O33 - MountPoints2\{3c116c57-faa1-11d9-980c-806d6172696f}\Shell\AutoRun - "" = Auto&Play
      O33 - MountPoints2\{87d0bcef-c8a3-11d9-9ff5-806d6172696f}\Shell - "" = AutoRun
      O33 - MountPoints2\{87d0bcef-c8a3-11d9-9ff5-806d6172696f}\Shell\AutoRun - "" = Auto&Play
      [2009/07/05 20:40:51 | 00,000,000 | ---D | M] -- C:\Rooter$

      :Services

      :Reg

      :Files

      :Commands
      [purity]
      [emptytemp]
      [Reboot]


    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done

    Download TFC to your desktop

    • Open the file and close any other windows.
    • It will close all programs itself when run, make sure to let it run uninterrupted.
    • Click the Start button to begin the process. The program should not take long to finish its job
    • Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean

    Please download Malwarebytes' Anti-Malware from Here

    Double Click mbam-setup.exe to install the application.

    • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select "Perform Quick Scan", then click Scan.
    • The scan may take some time to finish,so please be patient.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked, and click Remove Selected.
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Copy&Paste the entire report in your next reply.

    Extra Note:

    If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

    Go to Kaspersky website and perform an online antivirus scan.

    1. Read through the requirements and privacy statement and click on Accept button.
    2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    3. When the downloads have finished, click on Settings.
    4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      • Spyware, Adware, Dialers, and other potentially dangerous programs
        Archives
        Mail databases

    [*]Click on My Computer under Scan.

    [*]Once the scan is complete, it will display the results. Click on View Scan Report.

    [*]You will see a list of infected items there. Click on Save Report As....

    [*]Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.