jmackin

ok this did not show anything - we did uninstall a bunch of toolbars he had and this is when it happened - we thought it was adware or malware but I don't think this showed anything any suggestions you have would be great - also why is everything locked? thanks ------------------------------------------------------------------------------- KASPERSKY ONLINE SCANNER REPORT Thursday, March 20, 2008 7:55:17 AM Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600) Kaspersky Online Scanner version: 5.0.98.0 Kaspersky Anti-Virus database last update: 20/03/2008 Kasper

I am hoping you got the log above ;-) Thanks

WOW and here it is: Here you go. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 12:38:34 PM, on 3/19/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16608) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Sy

Thank you!! I will do this now and post results here?

I need some help a computer of mine currently can't view and web sites it redirects to URL's that are not real as I have tried to open on another computer... I know I need to post a log and move forward so any assistance would be greatly appreciated - I am not very techie so I need someone who can explain it in a child language to ensure I do everything right. Thank you in advance! I also have messenger if anyone would like to make this quicker ;-)

Yes it is muted and if I uncheck mute and hit reply it auto mutes it again...Are you ava via Yahoo Messenger or AOL or MSN ? It would be great if you could help me

There are a lot of sound and video cards and I went thru them all and they all say working properly - Arggg

I am hoping someone can help I have been ALL over the web and would love to be on chat with someone to make this work. I have a XP Pro computer and I can remote into user 1 and have all sounds and programs and if I log in as user 2 I have no sounds and errors even trying to play control panel windows sounds. I have looked all over the web and yes it is set to bring to this computer but the mute is always muted... ANY help would be appreciated - my IM is: [email protected] Thank you in advance!!

Ryan, I think I got pretty much everything out by scanning the hell out of it like five million times with five million programs ;-) Thanks for checking on it I will restart when you say - PS I did like your blogs WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe [boot loader] timeout=2 default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS [operating systems] multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

combo below: ComboFix 08-01-23.1C - Jennifer Mackin 2008-01-26 17:48:35.2 - NTFSx86 Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.369 [GMT -6:00] Running from: C:\Documents and Settings\Jennifer Mackin\Desktop\ComboFix.exe Command switches used :: C:\Documents and Settings\Jennifer Mackin\Desktop\CFScript.txt * Created a new restore point WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !! FILE C:\Documents and Settings\Jennifer Mackin\Desktop\IPOD Movies\BitLord_1.1.exe . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))

Ryan, So I am only getting rid of bitlord_1.1 which I do us? that is all that is quoted?

Thanks Ryan - here is the txt doc KASPERSKY ONLINE SCANNER REPORT Saturday, January 26, 2008 4:05:00 PM Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600) Kaspersky Online Scanner version: 5.0.98.0 Kaspersky Anti-Virus database last update: 26/01/2008 Kaspersky Anti-Virus database records: 533449 ------------------------------------------------------------------------------- Scan Settings: Scan using the following antivirus database: extended Scan Archives: true Scan Mail Bases: true Scan Target - My Computer: C:\ D:\ E:\ F:\ G:\ H:\ I:\ Scan Statis

I have created a Hijacklog because my computer has moved slow and been acting funny - I did the F-Secure scan as well as windows defener and PANDA and I also have Norton 360. I am currently looking for a good spyware program to run but I was hoping someone would review this and make sure everything seems kosher. thanks! Logfile of HijackThis v1.99.1 Scan saved at 4:55:46 PM, on 1/21/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe