flashh4

And your point is ??

Cleaned up nicely & not a lot !! Clean up with OTL Right-click OTL.exe and select " Run as administrator " to run it. This will remove all the tools we used to clean your pc. Close all other programs apart from OTL as this step will require a reboot On the OTL main screen, press the CleanUp! button Say Yes to the prompt and then allow the program to reboot your computer. You can now delete any tools we used if they remain on your Desktop. Now you can check to see if you have any updates that you may want to get !! Chuck

I still have to give you the P2P warning every time i see it in your logs !! Chuck

Hi Red, lets do an OTL Fix ! We need to Run an OTL fix !!Warning This fix is only relevant for this system and no other, using on another computer may cause problems. Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot * Double-click OTL.exe to start the program. * Copy and Paste the following code into the . text box of the OTL tool/program ! Start with and include the colon plus :OTL:OTLIE:64bit: - HKLM\..\SearchScopes,DefaultScope =IE - HKLM\..\SearchScopes,DefaultScope =IE - HKLM\..\Se

P2P Warning C:\Users\Redog\AppData\Roaming\BitTorrent There are signs of one or more P2P (Person to Person) File Sharing Programs on your computer. Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect to become infected & malware to occur Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to

Thanks Red, a lot of out of dates but hold off on updating them untill i look threw the OTL log & i will have a fix for you !!

It will do that sometimes when it restarts or goes into that blue screen of death you are getting ! When you open Malwarebytes look in the Logs tab, the log should be there ! If there copy & paste ! Sandi, since you are having problems copying & pasting, try doing it with anything on this page for me !!! Also run the DDS scan above for me ! Chuck

Hey Red, glad you used AdwCleaner, it should of gotten rid of "Conduit" ! I would like to do a little more cleaning could you dwnload OTL and Security Check & post the logs ! Download OldTimer to your desk top ! Links: http://oldtimer.geekstogo.com/OTL.com http://oldtimer.geekstogo.com/OTL.scr If you already have a copy of OTL delete it and use this version. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator). * Double click OTL.exe to launch the program.* Check the following. o Scan all users.o Standard Output. o Lop check.o Purity check. oE

Glad Kristi's computer is back up & running ! I looked back threw the logs & we are still dumbfounded at what would of caused the problem ! One of those Things just unexplainable ! Thanks Chris for letting us know the outcome !! Happy Surfing !! I will lock this after 5 days, if you need it re-opened just PM me or another Mod !! Thanks Chuck

Sandi see if this program will run !! Download DDS and save it to your Desktop. >>> DDS Double click dds.scr to run the tool. If using Vista or Windows 7 you will be prompted by UAC, please allow the prompt. DDS will now scan your computer. When the scan is complete, DDS will open two (2) logs: DDS.txt Attach.txt If not saved these logs will be automatically deleted when closed, so save both to your Desktop. Please note it is important that you post BOTH logs in your topic. Please note: DDS will ask you to attach the second log (Attach.tx

Can you post the log Sandi so i can see what all it found & cleaned !! Thanks Chuck

Hi Sandi, see if this helps with crashes !! Download the removal tool from: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe 2. Click Save and save the file to a folder on your computer. 3. Navigate to the folder where the file was saved. 4. Double-click MCPR.exe to run the removal tool. Vista Note: Right click MCPR.EXE and choose "Run as administrator" Your McAfee product will be fully removed when the system is restarted. You will need to reboot the computer then run the Malwarebytes posted above !! Thanks Chuck

Can you get me the malwarebytes log ? Chuck

Here is your Junkware log !! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Junkware Removal Tool (JRT) by Thisisu Version: 6.0.8 (11.05.2013:1) OS: Windows 7 Home Premium x64 Ran by Owner on Mon 12/16/2013 at 10:28:20.20 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~ Services Successfully stopped: [service] bringmesports_1cservice Successfully deleted: [service] bringmesports_1cservice ~~~ Registry Values Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Start Page Successfully repaired: [Registry Value] H

Post the Junkware log here please !! Thanks Chuck

Here is the log you sent me !! # AdwCleaner v3.015 - Report created 16/12/2013 at 09:38:40 # Updated 10/12/2013 by Xplode # Operating System : Windows 7 Home Premium Service Pack 1 (64 bits) # Username : Owner - OWNER-HP # Running from : C:\Users\Owner\Desktop\adwcleaner.exe # Option : Clean ***** [ Services ] ***** Service Deleted : BringMeSports_1cService ***** [ Files / Folders ] ***** Folder Deleted : C:\ProgramData\AVG Secure Search Folder Deleted : C:\ProgramData\Conduit Folder Deleted : C:\ProgramData\IBUpdaterService Folder Deleted : C:\Program Files (x86)\AVG Secure Search Folder De

Howdy and welcome to BestTechie !!! My name is flashh4 (Chuck) and i will be assisting you with the cleaning of your computer. Run these 1 at a time & post each log as you get it ! Work them as your time permits you to !! If you don't understand something, please don't hesitate to ask for clarification before proceeding !!! You can PM me if you need to !! Do Not Remove anything or run any tools/programs until advised to do so ! Perform all actions in the order given. Please stay with us until we give you the "All Clean Speech"! Just because the problem has stopped it may still nee

This problem seems resolved so i'm going to lock this, if you need it re-opened please PM me or any Mod ! Thanks Chuck

5 days with no reply this topic is now closed. If you need it re-opened please PM me or another Mod ! Thanks Chuck

Check your IP then !!

Have you checked to see if Active X controls has been turned off ? You are using IE right ?

lamiyasmommye25 are you still in need of help ?? Chuck

Mew are you using the paid version of the 2 antiviruses ?? The primary concern with using more than one anti-virus program is due to conflicts that can arise when they are running in real-time mode simultaneously. However, even when one of them is disabled for use as a stand-alone scanner, it can affect the other. Anti-virus software components insert themselves into the operating systems core and using more than one can cause instability, crash your computer, slow performance and waste system resources. When actively running in the background while connected to the Internet, they both may t

Hey Chris, glad you got it up & running ! Before installing Avast remove Norton first !! For removal all products of Norton >> http://www.majorgeeks.com/mg/get/norton_removal_tool,1.html Avast Free Antivirus Instructions for setting up AVAST !! 1. Right-click the Avast icon located in the notification area of the Windows task bar. Select "Program Settings" to launch the Avast settings window. 2. Click "Common" in the left column to view common configuration needs. Place a check mark next to each option you want to enable. 3. Click "Appearance" in the left column to ch

Sounds good ! One question i have is what are you using for an Antivirus ? Chuck