slhouse

At one point you suggested wiping the computer. What does that involve and what would it do to my files? also, can you recommend a "cloud" storage that won't break the bank?

We are still running slow. Would it benefit me to convert to W10?

# DelFix v1.011 - Logfile created 27/12/2015 at 10:20:45 # Updated 18/08/2015 by Xplode # Username : Cody Store - CODYSTORE-PC # Operating System : Windows 7 Home Premium Service Pack 1 (64 bits) ~ Removing disinfection tools ... Deleted : C:\_OTL Deleted : C:\AdwCleaner Deleted : C:\Users\Cody Store\Desktop\JRT.txt Deleted : C:\Users\Cody Store\Downloads\adwcleaner_5.026 (1).exe Deleted : C:\Users\Cody Store\Downloads\adwcleaner_5.026 (2).exe Deleted : C:\Users\Cody Store\Downloads\adwcleaner_5.026.exe Deleted : C:\Users\Cody Store\Downloads\Extras.Txt Deleted :

All processes killed ========== OTL ========== HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope| /E : value set successfully! 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\ deleted successfully. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\ not found. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}\ deleted successfully. 64bit-Registry k

Results of screen317's Security Check version 1.009 Windows 7 Service Pack 1 x64 (UAC is enabled) Internet Explorer 11 ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Enabled! avast! Antivirus Antivirus up to date! `````````Anti-malware/Other Utilities Check:````````` Adobe Flash Player 20.0.0.235 Adobe Reader 9 Adobe Reader out of Date! Mozilla Firefox (43.0.2) Google Chrome (47.0.2526.106) Google Chrome (47.0.2526.80) ````````Process Check: objlist.exe by Laurent```````` Malwarebytes Anti-Malware mbamservice.exe Ma

OTL logfile created on: 12/24/2015 8:32:34 PM - Run 1 OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Cody Store\Downloads 64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation Internet Explorer (Version = 9.11.9600.18124) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 1.87 Gb Total Physical Memory | 0.31 Gb Available Physical Memory | 16.62% Memory free 4.98 Gb Paging File | 2.15 Gb Available in Paging File | 43.11% Paging File free Paging file location(s): c:\pagefile.sys 3192 6192 [binary data]

OTL Extras logfile created on: 12/24/2015 8:32:34 PM - Run 1 OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Cody Store\Downloads 64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation Internet Explorer (Version = 9.11.9600.18124) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 1.87 Gb Total Physical Memory | 0.31 Gb Available Physical Memory | 16.62% Memory free 4.98 Gb Paging File | 2.15 Gb Available in Paging File | 43.11% Paging File free Paging file location(s): c:\pagefile.sys 3192 6192 [binary d

Malwarebytes Anti-Malware www.malwarebytes.org Scan Date: 12/24/2015 Scan Time: 1:49 PM Logfile: scan log.txt Administrator: Yes Version: 0.0.0.0000 Malware Database: v2015.12.24.07 Rootkit Database: v2015.12.18.01 License: Trial Malware Protection: Enabled Malicious Website Protection: Enabled Self-protection: Disabled OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: Cody Store Scan Type: Threat Scan Result: Completed Objects Scanned: 379693 Time Elapsed: 47 min, 0 sec Memory: Enabled Startup: Enabled Filesystem: Enable

the malware program ran and there were a very few quarantined items. I can't find a log for it tho.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Junkware Removal Tool (JRT) by Malwarebytes Version: 8.0.1 (11.24.2015) Operating System: Windows 7 Home Premium x64 Ran by Cody Store (Administrator) on Thu 12/24/2015 at 11:58:11.60 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ File System: 0 Registry: 1 Successfully deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Run\\GoogleChromeAutoLaunch_750DEBBA70AD8E287603ACD8AE9B5589 (Registry Value) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

it was one I used for business when i had the Verizon stores. hasn't been used for that since 2013

# AdwCleaner v5.026 - Logfile created 24/12/2015 at 11:39:09 # Updated 21/12/2015 by Xplode # Database : 2015-12-23.1 [Server] # Operating system : Windows 7 Home Premium Service Pack 1 (x64) # Username : Cody Store - CODYSTORE-PC # Running from : C:\Users\Cody Store\Downloads\adwcleaner_5.026 (1).exe # Option : Cleaning # Support : http://toolslib.net/forum ***** [ Services ] ***** ***** [ Folders ] ***** ***** [ Files ] ***** ***** [ DLLs ] ***** ***** [ Shortcuts ] ***** ***** [ Scheduled tasks ] ***** [-] Task Deleted : TweakB

[UPD] - Local database v21-12-2015.2[UPD] - Services generic detection updated[UPD] - Folders generic detection updated[UPD] - Generic.DownloadProtect updated[UPD] - Chrome extensions module updated[UPD] - Russian translation updated[UPD] - Automatic DNS flush after cleaning//////// v5.025 - 13/12/15 ////////[BUG] - Fixed bug with Firefox files detection[BUG] - Fixed bug with DownloadProtect generic detection[UPD] - Local database v13-12-2015.2[UPD] - Generic.PullUpdate updated[UPD] - Generic.HomeTab updated[UPD] - Generic.BetterSurf updated[UPD] - Tasks module updated[UPD] - Chrome extensions

My computer seems to run slower and slower every day. Can you help me?

Thank you Chuck, My computer is loading pages faster than I can remember it ever did. All the programs load up quickly, browsing is a pleasure instead of torture. I would have liked to have been able to retrieve my files that got encrypted, but I am so happy to have a healthy computer that I will deal with the lost files.!! You were incredibly helpful. I appreciate all the time you gave to work through this with me, and I will be recommending you and your website to all my friends. again......THANK YOU !!!!!