Lou74

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Everything posted by Lou74

  1. HI Chuck, I think I have downloaded and run everything you needed. Mother-in-law is away for a weekend and I won't be able to have access to the computer til next week probably. Hope this ok. I think it looks like they are running out of date versions of everything...I'm not sure their computer is set up for automatic updates. Anyways, thank you SOOOOO MUCH for your help in all this!!! Bless you!
  2. Results of screen317's Security Check version 0.99.87 Windows Vista Service Pack 1 x64 (UAC is enabled) Out of date service pack!! Internet Explorer 7 Out of date! ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Enabled! WMI entry may not exist for antivirus; attempting automatic update. `````````Anti-malware/Other Utilities Check:````````` Java 6 Update 5 Java version out of Date! Adobe Reader 8 Adobe Reader out of Date! ````````Process Check: objlist.exe by Laurent```````` `````````````````System Health check````````````````` Total Fragmentation on Drive
  3. # AdwCleaner v3.308 - Report created 27/08/2014 at 11:29:28 # Updated 20/08/2014 by Xplode # Operating System : Windows Vista Home Premium Service Pack 1 (64 bits) # Username : Raymond - RAYMOND-PC # Running from : C:\Users\Raymond\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\MBYPMT8G\AdwCleaner[1].exe # Option : Scan ***** [ Services ] ***** ***** [ Files / Folders ] ***** ***** [ Scheduled Tasks ] ***** ***** [ Shortcuts ] ***** ***** [ Registry ] ***** ***** [ Browsers ] ***** -\\ Internet Explorer v7.0.6001.18639 ************************* AdwCleaner[R0].txt - [1339
  4. OTL Extras logfile created on: 8/27/2014 11:19:58 AM - Run 1 OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Raymond\Downloads 64bit-Windows Vista Home Premium Edition Service Pack 1 (Version = 6.0.6001) - Type = NTWorkstation Internet Explorer (Version = 7.0.6001.18000) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 3.75 Gb Total Physical Memory | 2.25 Gb Available Physical Memory | 59.91% Memory free 7.68 Gb Paging File | 6.15 Gb Available in Paging File | 80.03% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDri
  5. OTL logfile created on: 8/27/2014 11:19:58 AM - Run 1 OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Raymond\Downloads 64bit-Windows Vista Home Premium Edition Service Pack 1 (Version = 6.0.6001) - Type = NTWorkstation Internet Explorer (Version = 7.0.6001.18000) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 3.75 Gb Total Physical Memory | 2.25 Gb Available Physical Memory | 59.91% Memory free 7.68 Gb Paging File | 6.15 Gb Available in Paging File | 80.03% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C
  6. the computer just runs pretty slow, there weren't any specific problems. The computer is about 5 years old. I thought I had run the ADWcleaner and posted a log, but I guess I didn't "clean" after I ran it. When you say "delete" on your instruction do you mean "clean?"
  7. Hi Chuck, I think I have posted everything I need to. I still haven't got back over to mother-in-law's...trying to find time!!!!
  8. emailed you adwcleaner and OTL logs. The malware program came up clean
  9. I had to send you a message with the log for the first run. There was only one page and not and addition log
  10. Thanks Chuck. I don't know what is happening now on mine. I disabled my firewall and before, it allowed me to download the first program and get the logs, but it wouldn't let me cut and paste onto this reply box. Now, it won't even download the program. Do I need to disable Microsoft security essentials? I went in to try but I can't see how to do it.
  11. Hi Chuck, it will be tomorrow evening or maybe Tuesday morning that I will be able to get over to Mother-in law's computer to try and do any more work on it. I will try and run the programs on my own computer in a minute
  12. Hi Chuck, sorry about the confusion. I will post the logs for mother-in-law's computer here. I ran all the programs from her computer, but I am currently on my own as I write this. Can I cut and paste the logswhile on here and then check in on her computer tomorrow for any clean up?
  13. tried and it still won't let me. looks like we won't be able to do this. I am sorry it has taken me so long in between messages... I have so little time unfortunately
  14. HI Chuck, yes I tried numerous times in this box. I will try again
  15. I have run the first program and it's not letting me copy it onto this script box for some reason
  16. first scary warning... the programs are not commonly downloaded and could harm your computer apparently! Did I remember that you previously asked me to disable my computer protection last time?
  17. oh here we go lol... on the first instruction how do I know if I have a 32 bit or 64 bit, to download the correct one?
  18. I switch my computer on and it cycles through the start up process, sometimes successfully, other times just scrolling through the screens and then kind of goes into a sleep mode, which I can sometimes get back to the start up process if I press the start button again. I am wondering if it is the computer or if it is a virus. The computer is a few years old now