dvmdave

Thanks B- Sorry I posted in the wrong section.........I am new to the site. I will try the website you suggested. Thank you, dvmdave

Thanks fubz for the rapid reply- The show hidden files and folders was checked......Ouch! I would welcome your other thoughts. dvmdave

Dear Forum members and moderators- I am having 3 problems with my old computer that runs Windows 2000. 1. I loaded my new printer software and received the following message: Cannot Find SHELL.DLL The printer is working temporarily after uninstall and install again. Any ideas how to fix?? 2. I located a website (Merijn.org) where I can download the shell.dll file but I cannot find the folder C:\WINNT\System32\dllcache. This folder is recommended as the download location of the zipped file Then copy it into C:\Winnt\System32\shell.dll. I cannot find either of